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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! Nest Progammer switching heating on when it shouldn’t.

My boiler switches on heating water when I have not programmed it to do anything.. we suddenly notice the boiler light on and hot water going through the pipes although the programmer says nothing is on. We have noticed it some 10 times over a six we...

Latest software version Nest E Thermostat EU

Hi, on this site it's shown that latest software version is 6.2-27. My Nest Thermostat E (EU version) is on 6.1-9. Is the last version for Nest Thermostat E 6.1-9? If not, why I can't update? My thermostat says it's already on latest version.

Dexer125 by Community Member
  • 19 replies
  • 2 kudos

What kind of thermostat

Moved into a house that has a Nest thermostat installed. What kind is it? Learning, E etc.? I seem to need to know when trying to get it to work. Fortunately, I can re-install the previous "dumb" thermostat since it wasn't discarded which seems the e...

J_Norbert by Community Member
  • 5 replies
  • 0 kudos

Overriding switch on time temporarily

Hi everyoneJust got my first Nest Thermostat. I have a pretty fixed schedule so have set this up. However, sometimes I return home later than usual and would like to use the app to delay heating switch on time. However, I can't see a way for it to on...

Neat thermostat sensor misplaced

Help. I see my sensor is connected and showing a cooler temp BUT I can’t find it in my house. I tried heating each room with a space heater but the sensor temp is not changing. How can I find it?

HeatLink of 3rd gen. Nest Thermostat is not working anymore

As said: the HeatLink of 3rd gen. Nest Thermostat is not working anymore, and the warranty is just voided Installed it two years ago, everything worked fine, until a few days ago. The thermostat went dead, so I checked the HeatLink. Also dead. Pushin...

RemkoJ by Community Member
  • 3 replies
  • 0 kudos
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