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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16149 Views
  • 0 replies
  • 6 kudos

H71 Error - no Heat Link power - no heating

Hi Team!!Need your urgent assistance please.Im getting error H71 on the thermostat and it is due to the Heat Link no longer being active - there's power and the boiler is on/providing hot water but the Heat Link has no light on.I've run through troub...

GodsC147 by Community Member
  • 518 Views
  • 3 replies
  • 0 kudos

H71 Error code- Heat Link

I cannot get my thermostat to link to the heat link. It has been running fine for months but all of a sudden tonight it’s not working. Have tried many of the suggestions here and used the interactive troubleshooter. I now have a slowly flashing blue ...

GillR1 by Community Member
  • 455 Views
  • 3 replies
  • 0 kudos

Sporadic N260 error

Hi - I have two Nest Thermostats installed, each with a Nest Power Adapter connected to a zone valve. The system controls the heat and works fine except for this one issue. My problem is that one thermostat, sporadically, receives the N260 error once...

DouglasL by Community Member
  • 744 Views
  • 5 replies
  • 0 kudos

Entering Code

Setting up new NestLearning Thermostats- when I get to the code there is a dash - the keyboard only does letters and numbers, how do I enter the code without a dash available?

Barb8 by Community Member
  • 1347 Views
  • 5 replies
  • 1 kudos

Carrier thermostats

Hiwe just upgraded our HVAC system and we are using a Carrie infinity thermostat. I tried multiple time to link to google home but it states error. Is this a common problem? Looking online it states new version of the home app has this problem. What ...

Home119955 by Community Member
  • 5330 Views
  • 15 replies
  • 2 kudos