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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22819 Views
  • 0 replies
  • 7 kudos

Distance between HeatLink and boiler

Hi, I currently have the boiler in my cycle shed which although attached to the property is 2 doors away from the hall where my nest thermostat is installed. I sometimes have connectivity issues between the 2, and I can't hardwire them together, but ...

Pausing schedule

Hello,I'm using a manual schedule for my Nest, but i want to disable the schedule and set it to manual. I've been searching through the app but i'm not able to find it. Is there any way to pause the schedule so i can enable it in autumn again?

Peroen by Community Member
  • 2179 Views
  • 8 replies
  • 0 kudos

Nest locked and not connected to internet

Making a new post since my last one is locked. Nest not connected to internet and I am unable to unlock it with any of the pins I’ve used. Is there a way to reset it so I can unlock it?

rmrmrmrm by Community Member
  • 546 Views
  • 3 replies
  • 0 kudos

Nest changing temperature

Nest learning thermostat will randomly change set temperature, will set it at 68 for example and 30 minuteslater it is reading 63. Occurs randomly all day.can i reset with iphone and adjust just manuallytxs

wknowles70 by Community Member
  • 1188 Views
  • 5 replies
  • 0 kudos

Heating going above temp on thermostat

HiMy thermostat is set to 19 and the heating exceeds this temperature and takes the room up to an unbearable 24 degrees. I have reset the thermostat, contacted Nest helpdesk and came off the wifi network as recommended for 36 hours. No changes. We ha...

MHendo by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

Nest Thermostat short cycling air conditioner

Hello! I installed my Nest a few months ago in my 26th floor condo apartment in South Florida with water-cooled air conditioning unit. The apartment is 1100 sqft and has many windows with direct sunlight in late afternoon. I only have two Routines: S...

schreckpc by Community Member
  • 26964 Views
  • 22 replies
  • 0 kudos

No Africa Region for Nest Thermostat

Hi, I have purchased 3 Nest E thermostats and there is no Africa listed as a home region. I am in South Africa and now the outside temperature and time are incorrect as no Africa location in settings list? I find it a bit odd of Google to leave off A...

Monty007 by Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

THERMOSTAT-SCHEDULING

I have set up a schedule for my thermostat (0700 18C and 1900 19C) but the heating comes on at all times of the day and night - expensive. As I understand it the schedule is to enable the heating to reach the temperature I have set by the time schedu...

Jake57 by Community Member
  • 494 Views
  • 3 replies
  • 0 kudos

Nest Thermostat turning off at random times

Furnace shutting off before it reaches set temperature. Furnace heats the house, but occassionally shuts off before set temperature. I notice this morning that no heat was coming from the vents when the house was set at 65 but it was reading 62. It c...

Fritz1 by Community Member
  • 806 Views
  • 4 replies
  • 0 kudos
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