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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23622 Views
  • 0 replies
  • 8 kudos

Heat Link Dead

My Heat Link seems to have died as no lights on and have tried resetting it. Checked fuse and fuse board. Can anyone help?

Kamish by Community Member
  • 579 Views
  • 1 replies
  • 0 kudos

Nest Thermostat only activates when there's motion

I set a heating schedule on the Nest thermostat, but it does not follow the schedule. It only activates when I walk up to it and it senses a person in the room. This is a room we hardly use but once a week, but it does not heat up unless someone is i...

jimster by Community Member
  • 2243 Views
  • 7 replies
  • 0 kudos

Need login help

I upgraded my phone. I can not log in to the nest app... none of our emails are getting the forgot password reset.

224 by Community Member
  • 647 Views
  • 4 replies
  • 0 kudos

Multiple temperature control problems with my Nest devices

Hi,I'm hoping someone can help me as I keep waking up in the middle of the night freezing thanks to my Nest. For the nest device in my main home: - I've tried to scan the QR code and can't get the device to add to the Nest app. It keeps redirecting m...

Claudia700 by Community Member
  • 1296 Views
  • 7 replies
  • 0 kudos

Resolved! Changing tenant, transfer of account

Hi..My best is working fine with my account.. but house is going for rent and leaving the thermostat, what shall I do to make it possible to use for the tenants every time they change? Do I have to give them my account or shall I reset to factory set...

Feldeen by Community Member
  • 7182 Views
  • 13 replies
  • 0 kudos

Resolved! Nest Mirror Hold Temp Setting Indefinitely

Hi,I'd like to set my Nest Mirror to a fixed temperature (either Heat or Cool, don't need both at once), and have it keep those settings until I change them. The current reason is for going on vacation, maybe other reasons will surface. This could be...

Unpaid for bad thermostat and no service!

I have the Nest unit in its box here! I had connectivity issues with the app and even manually it would not heat! It said 78 degrees, but was 52 degrees in my home and I was freezing! Evergy said they could “send someone 3 days later to check it or c...

Mslee2 by Community Member
  • 805 Views
  • 4 replies
  • 0 kudos

Nest - multiple devices

Hi - Is it possible to control two devices with a single nest thermostat?currently using Wi-Fi link for heating. Looking to add underfloor heating - likely wired to the device.is this possible and how would it work?thanks!

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