cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Resolved! Defective Nest Thermostat

My thermostat would not operate my unit on cooling. Took a different one and that one worked. I have had the bad one sitting around for a while and I’d like to see if I can send it for repair. How do I go about doing that? The reason I ask is because...

Dannyd by Community Member
  • 756 Views
  • 12 replies
  • 0 kudos

nest Learning thermostat wiring

I have compatibility questions with nest Learning thermostat wiring:Hi there, Attached picture of My old thermostat. Just wanna make sure I'm good to use nest learning thermostat? Thanks.

KRV by Community Member
  • 234 Views
  • 3 replies
  • 0 kudos

system is running too long. house is too cold.

The system stays on way too long. It's currently set to 77, it's showing 77, but it's still blowing cold air, long after the time it took me to figure out how to upload a picture. It's still blowing. The furthest register in the house is blowing at 6...

IMG_20220705_174821~2.jpg
Rhudi by Community Member
  • 225 Views
  • 3 replies
  • 0 kudos

Learning thermostat wiring

Hey there, My old thermostat had wires in g and w with a jumper from rh to rc. Just wanna make sure I'm gtg. Thanks.

Vitro by Community Member
  • 190 Views
  • 3 replies
  • 0 kudos

Incompatible device?

I recently bought a nest and went to install, but the app said the wiring is not compatible with the nest (note, it is quite an old system). seeing the following wires (picture attached). Appreciate any insights anyone may be able to provide! R, B, W...

Slads117 by Community Member
  • 386 Views
  • 8 replies
  • 0 kudos

CUSTOMER SERVICE IS THE WORST - BEWARE

I have a defective thermostat and Google Nest REFUSES to do anything about it.I was having issues with the compressor on one of my two brand new AC units and it took a few visits for the AC company to finally determine what was causing it... You gues...

sbrenton by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Where to attach power connector to zone controller

I have 3 zones in my house that control both heating and cooling. After installing nest at the 3 locations, they all complained about power issues and I was advised to purchase a Nest Power Connector because I don't seem to have the C wire. Could som...

Original Thermostat.jpeg Zone Controller Full View.jpeg Zone Controller Left Side.jpeg Zone Controller Right Side.jpeg
Epohks by Community Member
  • 352 Views
  • 6 replies
  • 0 kudos

Resolved! App displaying wrong color and satae.

App always stays orange no matter setting. Thermostat functions correctly. App has been uninstalled and reinstalled resulting in no change in behavior.

MylowX by Community Member
  • 310 Views
  • 4 replies
  • 0 kudos
to vote