Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Checking compatibility for best thermostat E
Hi I’m just wondering if someone can guide me to the right solution. I’m looking to see if my thermostat is compatible I checked on the online tool it said contact a member of the team. I just wanted to check if anyone else has this so I have a L wir...
I need help with my nest app and entry key
My nest app quit working and is asking for an entry key. When I try to get one, it’s says it registered to an account. What can I do?
wiring my nest thermostat
Attached are photos of my 2 existing thermostats wiring and the new nest I have several questions re wiring & compatibility:Is the Nest compatible with the 4 wire thermostat or do I need a 5th wire?If so what do I do?Where does the blue wire go on th...
Nest N260 error keeps coming back after a week or two even with power connector installed
I keep getting the N260 error even though I have the Nest Power connector installed. The system runs fine otherwise. The battery is at 3 Volts. Previously I had to do a reset and the message came bac after 2 weeks. Model is Thermostat -1.4 with Softw...
i cannot use thermostat: Cannot find "C-wire" on furnace
I bought thermostat, then "c-wire power connector" but i cannot install it because there are no control board on furnace and there are no c-wire on furnace. Google support said my furnace is compatible with nest thermostat.but how it can be installed...
Adding transformer Next generation E
Hello all,I have a heat only system with 2 wires R and W. I am connecting a nest next generation E stat. I need to add 24V and due to construction going back to 24V on zone panel is impossible so i am adding a 24V transformer. I have added on others ...
Blowing cold air instead of hot
I just purchased a nest a couple of weeks ago. I installed it and tested it and cold air was blowing on heat. I googled it and found some information that suggested I switch a place for a wire so I did. Heat was working great after that. I left the h...
Resolved! Wiring assistance
I'm only using my furnace for heat. Currently, I have an old 2 wire thermostat. I'm converting to a Nest thermostat. I've already run a new cable from the furnace to the nest. Originally, I used W and R wires to control the furnace. If I add a C wire...
