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Forum Posts
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
wires and jumpers
Hello. please see the picture of my current system wiring. i have both a jumper AND wiring for R and RC. Not sure if nest is compatible or not. i read elsewhere that you don't need the jumper and to just use R, but that would leave an unused wire goi...
Nest Without Internet:
Can the Nest Thermostat operate the HVAC in my house without a WiFi connection? I am on an island and wifi goes in and out randomly as does power. Can it operate the system on its own after it is set up?
Power outage
We had an extended power outage(14 hrs) we are away on holiday and the nest thermostat is showing as offline. All our there devices have rejoined our network. Can I reset the nest remotely?
Nest App will not let me sign into my google account but other google accounts can, web signin works
Has anyone had issues with the app not letting you sign in via a google account? I am brand new to Nest, I can not sign in using my primary google account on the app but can on home.nest.com. I signed into my business google account on the app and no...
Nest Renew and multiple thermostats
I just joined Nest Renew but it only includes one of the three thermostats in my home. Can multiple thermostats be included in Nest Renew?
Is my thermostat wiring compatible?
Good morning! I'm reaching out because I'm interested in seeing whether my current thermostat wiring is compatible with the Nest thermostat. Please see picture below:
Home and away assist not working when connected to Mikrotik Router OS 7.6
This ones a mystery.I have two nest thermostats at home and both will not detect any presence if walked in front of when connected to my mikrotik router. If I swap the router to another brand they detect presence and work flawlessly.If I set the app ...
Mysterious Heating
Hello there hive minds! I have a Nest thermostat in a house which is only occupied a few weeks a year. The thermostat is set to ECO with an eco temperature of 9.5 degrees. Despite the ambient temperature being higher than this, the app is showing hea...
Nest Thermostat E
Hi our Nest Thermostat E is playing up in that the battery is either not charging or is not holding any charge received. When removed from the ‘stand’ and charged from a power socket with a USB cable we see blinking green lights with instructions “Pl...
Heat turning self back on
My nest thermostat keeps turning heat back on when I have turned it off. I do not have schedules turned on. It just turns back on randomly heating to 90 degrees. This is when I have turned it off totally or just randomly increases heat setting to 90 ...
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