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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17304 Views
  • 0 replies
  • 6 kudos

E102 error code please help

I’ve had my nest thermostat for 5+ years with no issue. Accidentally, set the heat on Aux Heat instead of the regular heat setting. Been getting the E102 error code. I reset the thermostat, I’ve removed and reconnected with W1 wire. It works for a sh...

Chamel86 by • Community Member
  • 918 Views
  • 3 replies
  • 0 kudos

Resolved! How to obtain the away/home status using the API's

Folks,Anybody here who knows if there is an API "trait" to obtain the away/home status of the Nest?When I leave my home, the Nest dutifully switches to ECO mode. But the sdm.devices.traits.ThermostatEco.mode is always OFF, even when I am at home and ...

fortean by • Community Member
  • 2613 Views
  • 10 replies
  • 0 kudos

Moved in - No Pin for Nest Thermostat - help!

Just moved into a new home. We don't have the pin for the existing Nest Thermostat. I'm unable to add the app or gain access to the device. Is there a way to do a factory reset? Please help!

jHal by • Community Member
  • 1127 Views
  • 6 replies
  • 0 kudos

Nest Thermostat install

I have been fighting the installation of a Nest thermostat for the last three hours. Wiring is correct, installation of the device to the wall was simple, but I can't get the darned thing to do anything except display, in three different languages "C...

EbbsSpeed by • Community Member
  • 658 Views
  • 3 replies
  • 0 kudos

Nest will not connect to wifi or phone app

I've have tried connecting nest app on my android and my wofes iPhone and neither will work. I've had Google on the phone from india twice too and they can't help. Anybody here going to help or what?

Power outage for Nest Thermostat (removable aaa batteries)

I have a question about behavior after a 3 day power outage. I have a C wire feeding the unit. 1. Will the two aaa removable batteries be depleted ?If so, what happens when the power returns after three days?I plan to leave town for a week or two and...

jc1949 by • Community Member
  • 959 Views
  • 5 replies
  • 0 kudos

Error code N80

Hello,my nest learning thermostat III generation is reporting every now and then the error code N80. It happens every two months more or less since September. Basically it says that there is a connection problem to the heatlink. When it appears I jus...

AlexGi by • Community Member
  • 2599 Views
  • 6 replies
  • 0 kudos
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