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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 6 kudos

Alexa / Nest miscommunicatikn

Hi,When I use Alexa to turn the temperature on my Nest thermostat up, the Nest device turns itself off. Any ideas please?

AntPet60 by Community Member
  • 553 Views
  • 3 replies
  • 0 kudos

Yikes! Thermostat set to 67, room temp is 63

Hi all,Can't seem to get my bedroom temperature above 63-64. Thermostat is usually set to 67-68. If I turn it "off" and back on again, it works just fine. Family room temp (has its own thermostat) is just fine. Thoughts? Simple solution? Reset?

pemtunes by Community Member
  • 550 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostats Not Sensing Activity in House

Setting the scene:Two nest learning thermostats (1st and 2nd gen) on two different floors in the houseLatest Nest mobile app on my iPhoneLatest versions of firmware/software on thermostats (according to my thermostats, they do not need updates)Home/A...

njtj by Community Member
  • 2725 Views
  • 12 replies
  • 0 kudos

Two Wire Configuration - HELP NEEDED - Power Connector Adapter

Hey team! I have a Boiler which heats up baseboard radiators. Controlling the boiler is this unit:https://www.heat-timer.com/wp-content/uploads/2019/04/DigiElite-SPC_Manual.pdfI see there is a 24VAC, COM, EXT+, EXT-. Unsure where my current Black and...

yhz by Community Member
  • 643 Views
  • 4 replies
  • 0 kudos

Nest thermostat showing no power error

My nest thermostat has suddenly stopped working and is showing an E298 (no power) error. It has worked perfect for about a year but now for some reason has no power.

JoeMoney by Community Member
  • 899 Views
  • 5 replies
  • 0 kudos

Need for Cwire,connector, installed without success

Hi. I have installed the cwire into the furnace, which has three zones. However, the Nest thermostat is still showing the n260 error. I have tried installing it in different ways, without success. HELP!!Picture of the wiring with the old thermostat P...

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L7 by Community Member
  • 1823 Views
  • 14 replies
  • 0 kudos

Nest Learning Thermostat - Not Connecting to Network

My Nest Learning thermostat (3rd gen.) has not been connected to my network for some time now. The settings menu showed a W5 error. Battery level=3.913 volts. I reset my modem, went through the Restart procedure, and still no luck. Tried adding Netwo...

LK35n by Community Member
  • 1108 Views
  • 7 replies
  • 1 kudos

Mobile App shows incorrect info, but web app shows correctly

I have a 3rd generation thermostat that I recently installed to replace a 2nd generation that I thought was the problem. It wasn't. The thermostat connects to my Wi-Fi just fine, NEVER shows an issue with connectivity, and reads the configuration set...

EdFisher by Community Member
  • 652 Views
  • 3 replies
  • 0 kudos

Thermostat - constantly states wifi disconnected

just recently installed my nest thermostat. was working fine then lately constantly says wifi disconnected on the unit itself everytime i walk by, however, i can still connect to it from phone, make changes, etc.. so is it truly disconnected?

johnny888 by Community Member
  • 568 Views
  • 3 replies
  • 0 kudos
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