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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21802 Views
  • 0 replies
  • 6 kudos

Nest 3rd Generation replacement

Can I use the same base if I replace a 3rd Generation Nest Thermostat with another 3rd Generation thermostat?

KAM80 by • Community Member
  • 796 Views
  • 5 replies
  • 0 kudos

Thermostat Eco setting

How can I adjust Eco temperature. When we are away I’d like heat to be set at 65. One thermostat keeps defaulting to Eco at 56 degrees. The other thermostat defaults to 66 degrees. I can change START time. No way to schedule end time or change the te...

LLP51 by • Community Member
  • 875 Views
  • 4 replies
  • 0 kudos

Heat Link totally dead, what can I do to get fixed quickly (UK)

My Heat Link has totally died - no lights or any other signs of working.Thermostat connected, all other power in house ok. No heating or hot water as a result and 2 kids in a cold house - need sorting urgently. Can't seem to bypass to use boiler with...

banouby by • Community Member
  • 752 Views
  • 3 replies
  • 0 kudos

Heat and AC Runaway

Good Day,We have a new home we moved into 5 months ago. Pretty basic setup with FHA gas furnace in attic and AC outside, no heat pump. The system is controlled by a Nest thermostat (specs below). We are in SW Utah so for the first 2.5 months the syst...

HenriB by • Community Member
  • 1498 Views
  • 12 replies
  • 0 kudos

Schedule heating for more than one week

We are using Nest thermostats to set the heating in a community hall, where there are different activities scheduled on a monthly calendar; some groups meet weekly but others only monthly. Is there a way to schedule a Nest thermostat for a calendar m...

Johnbrown by • Community Member
  • 1249 Views
  • 2 replies
  • 0 kudos

complaint urgent

How do I escalate an issue that I am having with nest customer services? I have called up several times to chase but so far no progress. I currently have no heating or control of my hot water. I was advised by the customer services team to get a Nest...

Options for damaged cable on Nest Thermostat E

Annoyingly my puppy has managed to chew through the power cable on our Nest Thermostat E (stand) unit. As the unit is hard wired I am guess I will need to buy a new unit and sync that to the heat link. Are there any other alternatives?

RE_UK by • Community Member
  • 252 Views
  • 0 replies
  • 0 kudos
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