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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4725 Views
  • 0 replies
  • 5 kudos

3G Nest not working with new Lennox AC Unit

I had a new AC put on my roof 3 days ago. The old Nest 2G did not work, so they installed a POS thermostat and wished me good luck. I bought a new 3G Nest and followed the instructions online to do the install. There was a wiring change…. I was instr...

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Vection by Community Member
  • 260 Views
  • 3 replies
  • 0 kudos

Resolved! 7 Wire 3rd Gen Learning Nest Install

I have been through several different threads and a lot of people have similar 7 wire situations to me, just not exactly the same wire letters. I was wondering if there was a way to wire the nest into this configuration? This is a brand new house and...

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Lewis192 by Community Member
  • 418 Views
  • 4 replies
  • 0 kudos

Nest thermostat warranty claim

HiI've been using Nest thermostat for about 9 months, and recently it has had a working problem and a technician has identified a problem with this equipment. How can I make warranty claim?The symptom is that the air blower suddenly works one day per...

tonyan66 by Community Member
  • 297 Views
  • 3 replies
  • 0 kudos

Setting up a delay for fan

Can I use Nest to delay fan shut off after ac or heat mode cycles? If so, how? I could set up my honeywell thermos to delay fan shut off for up to several minutes to use energy left over in coils and to dry out coils when ac was running.

CJ3001 by Community Member
  • 1262 Views
  • 7 replies
  • 0 kudos

Nest Thermostat - keep in stage 1 cooling to run on solar

Hi, I would like the Nest Thermostat to stay in stage one cooling during late afternoons so I can run the AC mostly on power from my solar panels while they are producing energy. Let me know how to set this up or if this is possible. Thank you!

JP951 by Community Member
  • 198 Views
  • 3 replies
  • 0 kudos

Nest keeps going to 76

Hello my theromostat keeps changing to 76 degrees, despite turning off eco mode and learning, I have reset all settings and the temp is always set to 71 and never changed. Upon speaking to others they are having this same issue for the past few weeks...

Connecting the blue common wire

My nest thermostat is telling me that it is not receiving consistent power and needs a “c” wire. There is a spare blue wire at the thermostat and the furnace. However, there is already a wire connected to the “c” terminal at the furnace. Is it OK to ...

RonL by Community Member
  • 332 Views
  • 6 replies
  • 0 kudos

Nest thermostat not recognizing green wire

Went though everything (twice) and the thermostat still will not recognize the green wire. Meaning I cannot control the the fan manually. The option does appear on the settings.

Jkcloud1 by Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Nest - AC adapter wire question

QUESTION — I have three Nest thermostats - two work great - they only control heat. My third Nest controls heat for the second floor and the whole home AC. This Nest is constantly losing battery during the summer. The heat and AC are separate units a...

jerseyjay by Community Member
  • 363 Views
  • 5 replies
  • 0 kudos

Customer Service is a complete failure

I was a happy Nest Thermostat user until in May 2022. Thermostat was searching non-stop for a Wi-Fi signal that was definitely there. I researched on the website and troubleshooted on my own and finally opened a ticket. I troubleshooted again with th...

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