Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Alert notification
Hello there, when I lose power on my thermostat display it shows a message that there is no power however on my phone it shows that the my heating is up and running, is this normal? Can I get the same notification of no power on my phone? Thanks and ...
"In 1 1/2 hour"
Hello, we just installed this yesterday and we hear air conditioner running but it's not cooling. Been 60-70 outside but 84 in house. I made sure wires right & updated system but went from 2HR to 1 1/2 HR. Is this normal? We live in Florida and I hav...
Heat link amber 2.5 stopped working
Amber 2.5 Heat link stopped working, we have hot water but not heating
Priblemas de apagado
Mi termostato en invierno se apaga sólo, deja de funcionar la calefacción, tengo que encenderlo yo misma desde mi cel. Ademas también sucede que cuando pasas por donde está, que detecta que alguien pasó es que enciende, se activa el NEST sólo sin nad...
Nest Thermostat wiring issue
I would like to receive help; I have nest learning thermostat 3rd G, and I am not sure about the wiring lableing for the thermostat, the old thermostat which come with the Air Condistioner (General) Modle No; AOSA25FBTAH, there are only three wires c...
Honeywell to Nest E - 2 wire system
I am having issues to see what goes with what. I have a strong feeling that this thermostat isn’t compatible but wanted to get feedback. Attached is the picture of the wiring of my Honeywell thermostat. This unit is only connected by the red (r) and ...
cannot connect, wires undetected
I've just attempted to install my thermostat.It keeps saying "no power" and "y c w g r" not detected.I've turned the breaker off. Waited. Turned it back on and re-attempted the setup thru Google Home app, with the same results. I cannot get it to rec...
What thermostat can I upgrade my old honeywell T87F2873 heat /cool to? Will nest work
I have a Honeywell T87F2873 heat/cool thermostat will nest be com and if so what model do I want?
Fan does not run in Auto or Manual Mode
I restarted it and the fan icon in Display rotates but the fan does not run and no airflow in any vents that I can detect. Software up to date. Restart (both thru Settings & manually) doesn't help. Troubleshooting doesn't show any problem either.
Trouble with Nest Thermostat shows in Home as Offline
So I've tried everything published here and elsewhere to get my Nest Thermostat from "Account disconnected" on the device and "offline" in Home app, although it connects to my wifi network without trouble. I replaced the 2nd generation learning therm...
