Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Eco Mode on 2017 Nest
My thermostat keep randomly switching to ECO mode. It happens in the middle of the night and try’s to cool my house to 50° which in the current weather of 3° is insane. I do not have eco mode set on, I don’t even let the app use my location ever and ...
Nest Thermostat
Since migrating to Google, I cant read or adjust my older Nest thermostat from either the Nest App or the Google home app. How do I fix this? I want to add a second Nest thermostat for another zone, but I won't install it until I can fix this.
Nest Thermostat time and date are wrong
I have a Nest Thermostat in my rented apartment. Somebody else already has it connected to an app and account...possibly the management company. The time and date are off but 12 days, 19 hours, 38 minutes. That's a problem because the schedule won't ...
NEST Learning Thermostat ( Increase approach sensitivity )
I want to increase the "Approach" Sensitivity of my thermostat. It doesn't light up until you get 6 inches from it. I want it to light up any time there is movement in the room. Any help will be appreciated.
Stage 2 heating not hesting the house
Have a new furnace and it doesn't seem to be fully heating the house. Had this furnace installed last winter and I don't remember having this issue and to my knowledge none of the wires have been moved so I don't know why it seems like there's ...
Rush hour rewards cant unenroll
I been on the phone with Google for 2 hours to try and unenroll with the rush hour rewards program. I think this is crazy you can't find no help to turn this dum feature off. Google and con Ed failed me.
Furnace heat runs off schedule
Hello,My thermostat keeps running off schedule. It is set to 60 at 9:30 pmthen at 67 at 9:30 am. In the middle of the nigh it turns itself onto 63. Also it would be really nice if it was a lot easier to make a schedule.The mobile app schedule is hard...
cannot control thermostat from app
cannot control thermostat with app.
Failed to connect to heatlink (H71)
Hi, Re:3rd generation thermostat My control refuses to connect to the heatlink. I've factory reset both the controls and the heatlink, I've entered the 6 digit code and double checked correct. Tried looking at forums and YouTube but they just won't t...
My heat is not working !!!
Hi. Temp is set to 74, auxiliary heat comes on and it’s only on 61 on the thermostat. Temps at 15 outside. Seems as though it’s blowing cold air.
