Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Additional thermostats for Nest Learning Thermostat 3rd gen

Hi there everyone, just joined-up to ask a question so hope you can help. My question is - can I add additional temperature sensors to my Nest? My example situation is water-based underfloor heating downstairs (Zone 1 which is kitchen and living room...

Nest Thermostat says heating but furnace isn’t on.

The device is set to 71, it’s 69 in my house and it says that it’s heating but the furnace isn’t running. I lowered the heat and then raised it again and the furnace kicked on also it kicked on eventually once too. Also it said it ran for 12 hours to...

Nest thermostat how to change cooling temperature to go lower it’s stuck on 78

How do we change the nest thermostat temperature to go lower the AC for some reason is stuck on 78° and I cannot get it to go down lower

W5 Error Message 2022

Have a Google Nest Thermostat and it stopped connecting to the wifi (which is on a google mesh network throughout my house) and flashes the W5 error message when I try to reconnect it.I’ve done the hardware reset of the device itself, reset my router...

How to set up use of the heat pump

My new google thermostat dose not turn on the heat pump

Nest thermostat says online. Cell phone says offline.

Nest thermostat says online. Cell phone says offline. I have reset/restarted several times and still same problem. From what I have read many have had this same problem. Now what. Some have suggested to get rid of the Nest/Google whole setup. I'm als...

Nest Thermostat disconnected from phone app

I got up this morning and thought it was a little cool so I checked the Nest app on my phone to turn up the heat and apparently there was some sort of update over night and my phone is no longer connected with the thermostat. How do I get it to recon...

New heatlink needed please

I had a plumber come over as my upstairs radiators are not working. It turns our there is an issue with the heatlink where it is not switching. All the lights are on however its not activating the switches and sending hot water where it needs to be. ...