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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4557 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Thermostat, 2-Stage AC and the Y2 wire

I have a 2-stage AC system (AC only). It has the following wires - Rc, C, G, Y1, Y2. According to the Nest Compatibility Checker, the regular Nest Thermostat should work with this system. The problem is the regular Nest Thermostat does not have a Y2 ...

fish_sauce by Community Member
  • 1584 Views
  • 4 replies
  • 0 kudos

Resolved! There is no app available to view this URL

Everytime I start the nest app on my android phone and click signin with google I get the message as per subject.There is no app available to view this URLAny idea of the cause ?

Maintaining temperature

my nest was working just fine with a cooling schedule and the home/away assist. I went on vacation and now it refuses to regulate temperature. It’s currently 81F in my house but set to 70. It says “70F in 2+hours” but it should never have gotten up t...

Tiffany52 by Community Member
  • 684 Views
  • 9 replies
  • 1 kudos

Nest App

Oh my i’m very very sad about what google has sone with Nest ThermostatI don’t know why i cannot access the features i could access when you could login to nest on the computer and make changes to your thermostat settingsNow you can’t with google hom...

Resolved! Nest Thermostat & Ruud/Rheem

Hello! I have a gas Ruud [R801SA050314ZSB] furnace and a Rheem [RCF2414STAMCA] air conditioner setup. I changed out the old dial thermostat, which has yellow, white, green, blue, and red wires however the blue wasn’t used and runs to the furnace wher...

Battery at 3.15 volts

My Nest thermostat is working but I keep getting low battery alerts. Battery voltage is usually 3.15v to 3.17 v. Which is normal for 2 AA batteries. What could be wrong?

Albert9 by Community Member
  • 341 Views
  • 3 replies
  • 0 kudos

Customer Service Problems

Google Nest’s customer service is absolutely horrific. As a general i have purchased many Nest products. I purchased thermostats early in anticipation of using them on a project. As it worked out the thermostats were not compatible with the existing ...

Problems3 by Community Member
  • 622 Views
  • 5 replies
  • 0 kudos

Replace Nest Internal Battery?

3rdGen has served faithfully for years. Batt ran out and I waited too long before pulling display to recharge. Now, it won't recharge on (tested) active USB cable. (No blinking light on display indicating charging in progess.)Could be the internal (r...

MWiner by Community Member
  • 1300 Views
  • 5 replies
  • 0 kudos
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