Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Will not heat
Hello everyone. I have my thermostat set to 70 and it is 62 in my house and the heat will not come on. It says that it will heat in 1 hour. How can I make it heat now. It seems the colder it is outside the more that this happens.
Resolved! Trane Heat Pump Wiring
Hi,I'm trying to ensure that my wiring is correct as I have seen conflicting information in my research. My heating seems to be working (can't testing cooling right now due to outside temp), but the conflicting information has me worried it may not b...
Comunicating with nest thermostat
I can see my thermostat in the app. It displays the current outside temperature. When I touch the "away" button, it toggles to the home icon instead of opening the thermostat. The thermostat is connected to the same network as my phone. I am unable t...
Lost thermostat on my app
Went on holiday and everything was working fine. Attempted to use app while away but couldn’t connect. Upon return I can turn heating and hot water on at thermostat- but the app doesn’t have the thermostat on it. But the schedule that was in the app ...
Nest thermostat - hysteresis value
Hi. Looking to move to a smart thermostat. One thing that all of them are bad at detailing is the algorithm(s) used to determine on/off. Digging around, the Drayton Wiser only allows a load compensation algorithm, that will switch the boiler on/off f...
Nest learning schedule
Hi allCan someone tell me if the below schedule is correct when I just want the heating to come on between 7am and 11.30pm?Been dealing with the heat being on on the middle of the night when it shouldn't be.Pipe freezing is on 2°cNever had a schedul...
Gree Versati III Split
Hi, I am using a Gree Versati III Split heatpump; In the documentation I get shown this figure to connect an external thermostat:Has anyone experience how to connect this type to the Nest Thermostat? Connectors 11 and 12 are only used for optional po...
Seasonal savings
I noticed my thermostat came up sayings seasonal savings are available, click to activate. I activated it and all good. However, my 2 year old has managed to deactivate it on the phone (as usual, doing something without any knowledge of things) and I...
connection issues with Nest App
My App will not accept my entry code to connect to the thermostat.RegardsBuildrfill
Nest Thermostat did not turn on at scheduled time
Has anyone else had this happen? I overslept this morning and after a short while I wondered why it was so cold in my house. I checked on my Nest Thermostat webpage on my computer (I'm disabled so find this easier than via the actual Thermostat unit)...
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