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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4691 Views
  • 0 replies
  • 5 kudos

Nest app shows scheduled Hot Water permanently On

We've had our Nest Learning Thermostats for over 3 years now. One controls the radiators and the hot water on a fixed schedule for each. I noticed yesterday that the hot water was showing as On in both the Nest app and also on home.nest.com outside t...

mike1663 by • Community Member
  • 1681 Views
  • 5 replies
  • 0 kudos

can't connect newly installed router's WiFi to existing Nest

We just got a new router installed today and our Nest Thermostat display now reads 'WiFi disconnected'. We can access the 'settings' icon on the screen, but tapping it doesn't connect us to anything. The instructions from the app on our cell phone fo...

EBM2022 by • Community Member
  • 401 Views
  • 6 replies
  • 0 kudos

Nest Learning Thermostat

Can the thermostat be controlled by two different Iphones. I see that the Away function will set the temperature lower when it doesn't sense your phone, but suppose someone else with a phone is home.

Undelivered Reply Emails

I keep receiving emails from members who aretrying to help me. But (a) They often don't refer to my questions, but (b) More importantly - when I reply to the sender, my email is usually rejected with the message "Address Not Found".The address which ...

Thermostat Always disconnecting

My Nest thermostat continually disconnects from the boiler. It’s frustrating as it’s impossible to keep the house at a constant temperature. I can even put the thermostat next to the boiler and it takes forever to connect. It will go for days with no...

Abuse

hi, I live with my abusive husband that I am trying to divorce and get away from. He bought a nest so that he can lock me out. He set the temperature of the house to 68. We have an old 1920 house with original windows and many of them are cracked. My...

Reply messages are rejected

I post messages on this site, and I receive a reply.The reply rarely addresses my question.Later, I receive a message which asks if my problem was solved.When I reply to this message, my reply bounces. It has happened several times - most recently ab...

Thermostat

Hello I just did factory reset of my thermostat..can’t do anything because it says finish on Google home app. So I attempted and asking for code or something but can’t get a code to show up..use to be on my Google home app (thermostat) but now it’s g...

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