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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Thermostats stuck in eco mode.

For last few months I am expecting an issue with my 3 Nest "smart" thermostats.They are switching to ECO when I am not at home but when I return they also stay in ECO mode... If I want the heating to start I either need to wait (sometimes they would ...

Troubleshooting a Nest Thermostat

I will be amazed and grateful if someone can solve this one. At the moment I had to take down the Nest Thermostat and reinstall the ancient Carrier thermostat that came with the place. Here are the facts:1- Condo unit with forced air heat and cooling...

dukew123 by Community Member
  • 201 Views
  • 0 replies
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Nest thermostat isnt working

I use a Nest Thermostat and this morning I received a warning the heat at my cottage went to 45 degrees. I am unable to get the furnace to turn on using my phone. From the app it states the furnace has not run since 8am this morning. Ive checked the ...

Nest system keeps switching itself to “Home”

I have a nest learning thermostat and 2 nest locks, with one nest connect. I have set home and away routines, linked to the location of my cell phone. For the past week, I’ve found that the whole system will not change itself to Away even when it rec...

Jkussmaul by Community Member
  • 202 Views
  • 1 replies
  • 0 kudos

Nest Thermostat

I am checking the compatibility of my Nest thermostat and I was directed to upload photo but don’t know how

Hmac by Community Member
  • 165 Views
  • 0 replies
  • 0 kudos

Resolved! Nest 3rd Generation Thermostat

Trying to connect a second phone to my Nest (3rd Gen) Thermostat. I tried using the Nest app on my iPhone but it keeps telling me I have to download the Google Home app. Is that true or am I missing something ? Also, if I do need to use the Google Ho...

TC4 by Community Member
  • 416 Views
  • 4 replies
  • 0 kudos

Nest Power connector correcting my Nest thermostat E

I have a Nest thermostat E that’s giving me problems in a 5 zone radiant heating system. The other 4 zones (nest learning thermostats) seems to be working fine but the nest thermostat E (connected to just a red W and R white wire) seems to be trickin...

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Locking thermostat

Which models can be locked? I bought one and it doesn't have that feature.

trisha41 by Community Member
  • 314 Views
  • 3 replies
  • 0 kudos

Resolved! Nest heatlink appears failed

Out of the blue my nest thermostat has stopped working. The thermostat is reporting error t72 "can't connect to heatlink". The heatlink itself has no lights on, and doesn't respond to power cycle or reset procedure. There appears to be power to the h...

Neil_C by Community Member
  • 434 Views
  • 4 replies
  • 0 kudos
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