Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest E Activity History only showing Away
I have installed a Nest E. Home & Away assist is turned on with only the Nest E being used to work out if I'm home or away. The Activity history is only showing Away events so I cannot tell why it is sometimes showing Home when I'm not home.
Resolved! Add thermostat without adding to Google Home
Hello, Is it possible to add the Nest thermostat to the Nest app without adding it to Google Home? My kids think it's "fun" to control the thermostat with Google voice commands. It's costing me an arm and a leg.
Dead heat link
Hi, I have got up this morning to a dead heatlink... No lights.. I tried resetting no joy.. I am also a gas engineer... This heatlink has been in for over a year with no previous issues and I have installed alot of them. But for some reason my heatli...
How do I schedule my thermostat to turn off during certain hours and turn on other hours?
Ok, I'm using one of my nest thermostats for a unique situation. I put it in my detatched garage. So, I have a propane heater out there. In the mornings at 5 am, I go out there and work out for an hour. It's getting to be winter. So, it'll be cold at...
Delayed compressor start after fan
When powering the house on a generator, it would be best if the fan and A/C compressor didn't start at the same time.Of course I can accomplish what I need manually... start the fan, wait, then set the thermostat low enough to kick on the compressor....
Nest thermostat heat boost
Hi. I hope somone can help. So it my old property. I had a Hive thermostat. Im usually quite warm so dont use the heating regularly. However if i needed it for a couple of hours when i went to bed i would for example boost the heating at 21 degrees f...
Compatible with Nest Thermostat?
The Google Home app isn't giving me any straight answers on whether or not my new Google thermostat is compatible with my setup. Any help would be appreciated and figuring out if it is or not.
Nest Power Connector
Hey Community! does anyone have an idea how to wire the Neat Power Connector to a Honeywell L7248A,C,L Oil and Electric Boiler?
W5error on thermostat
New thermostat installed in August. Now it’s October and the thermostat has a W5 error code. Have tried restarting a couple times. Entering the network, installing from phone. None work. Any ideas?
Gen3 software stuck at version 5.9.5-2
Hi guys. Anyone else's 3rd gen thermostat not updated for a year now and still on the above version? It says no update when i force it to do a check. I looked on this page and thought i suggested that version 6 was out? But maybe ive read it wrong.ht...
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