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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 8 kudos

heat link dead

I have a 3rd gen. learning thermostat (UK version) and its been installed 2yersand its heatlink went dead 2days ago.it didn't turn on, no lights at all.becasue of the "heatlink is offline, h72" message was displayed on the display that I can realized...

Nest Blowing Heat on Cold Setting

This is my third attempt at trying to install my nest thermostat at my home in FL. I have installed four devices before with no problem but here in FL I have had no luck. Last week I purchased a brand new 3rd gen learning thermostat. Took a before ph...

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Nest hub max

My 2 year old keeps changing the temperature on our nest hub max. Is there anyway to lock it? It’s frustrating because he turned the air conditioner on and now our house is freezing because it’s 30° outside and the heat didn’t kick on.

K8McK by Community Member
  • 1045 Views
  • 4 replies
  • 0 kudos

Nest Install issues

Hello,I've gone through the Nest setup process several times and I always get a "Unable to communicate with Google" after I connect my thermostat to wifi. It tells me to restart the process, Is there anyway to fix this issue?

Ymann by Community Member
  • 595 Views
  • 3 replies
  • 0 kudos

how to get the setup code

Thermostat is installed and working. Just installed the Google Home app on my iPhone, I want to connect my iPhone to the Nest thermostat. The installer asks me to eithre use the QR code (on the back of the thermostat ! ) or the setup code (on the bac...

johncla by Community Member
  • 11862 Views
  • 12 replies
  • 0 kudos

Nest app can’t reset password

Can’t reset my old nest account .I have a gmail account, however can’t log in to nest account due to forgotten password.reset everything , migrated to gmail account .however when clicking on ‘forgotten password’ - no password reset emails arrive to e...

Installing nest thermostat

I am trying to install a new nest thermostat. Before opening the package went through the steps of checking if it is compatible with my system and was told it is. When I started going through the instructions to install after selecting which wires I ...

MT21 by Community Member
  • 1259 Views
  • 4 replies
  • 0 kudos
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