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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4541 Views
  • 0 replies
  • 5 kudos

Jumper from W1 to Y1 terminals

 I have a heat pump with an auxiliary electric heating element. The existing thermostat had a jumper from the W1 to Y1 terminals. How should this be wired in the Nest Learning Thermostat?

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Kaddy by Community Member
  • 338 Views
  • 1 replies
  • 0 kudos

Help With Wiring Nest Learning Thermostat

Trying to convert to Nest Learning Thermostat from Honeywell. My old Honeywell had the following connections (from right to left in the picture above): R - Red wireY - Yellow wire W - Orange wireG - Green wireW2 - White wire In hooking up the new nes...

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3rd Gen Heat not Running after new install

I used a C wire adapter (connected to Rh & C) since I did not have one (see photo). The Nest powers on and I successfully installed and sync'd app to the wall unit. I set to heat, but nothing happened....heat and fan tests, nothing...I put back the o...

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Sensors disconnected.

New Nest learning thermostat installed about a month ago. After about a week of operation, all 3 nest sensors disconnect. They are new but I replaced the battery anyway. Put the thermostat on another network, switched between 2.4 and 5 ghz. Have move...

Nzimm by Community Member
  • 860 Views
  • 4 replies
  • 3 kudos

Temp switches to higher degree even if i change it.

My nest will change from 70 degrees to 77 all of a sudden. How do I stop it from changing? It's starting to irritate me. I will turn it down from 74 to 70 and 5 - 10 min later it will automatically adjust to 77. Help!

LoriFe by Community Member
  • 385 Views
  • 3 replies
  • 0 kudos

New to Nest

Hello All,I recently had a brand new heatpump system installed in my home that previously had no A/C. We do our heating with a boiler system that has its own thermostat. The contractor that installed my new system along with the new Nest Learning the...

Runnernpa by Community Member
  • 330 Views
  • 5 replies
  • 0 kudos
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