Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Trying to maintain a steady temperature at all times

I got the thermostat for my mother's house so that I could help form my phone (from afar) when she has issues with the thermostat. All I want is to maintain her home at 74 degrees - always. That is the temperature she is comfortable with. But the Nes...

Nest app flips heat pump from air to heat

Two of my three nest therms work fine. One nest therm causes my heat pump to flip from cool to heat but only when it is connected to the nest app. My guess is that it is a wiring problem with my heat pump but I’m not sure. My HVAC guy just told me to...

Thermostat

How do I disconnect the thermostat from my account?

Nest thermostat - 2 zones working, one down

We have 3 nest thermostats, for 3 zones - Zone 1-kitchen, dining room, downstairs bathroom have had no heat for 2 days, rest of the house is fine. Is this a nest issue or one for the expensive HVAC guy? The temp has been 50 in those rooms, yet set on...

Google Nest learning thermostat wifi defective - return?

Hi. My Nest is not working, had to replace. An expert from BB came and could not get it working either, so I installed a new one. The question is after spending so much on the 1st one is it possible to get a Google return for $ or credit? The device ...

migrating from Nest app to google nest

If I migrate from Nest app to signing with Google nest do I need to be in the house where the Nest thermostats are or can I do this remotely? Right now I can not sign in with the Nest app. Is there any chance that the thermostats could shut down in c...

Nest Thermostat heat not turning on

Brand new Nest thermostat. Original thermostat for heat only, has only two wires (Rh/W). Purchased C wire power adapter and wired everything up.Getting an "Equipment Error N261". I go into the Wiring Info menu (which has a ! next to it) and I see:C-W...