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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16165 Views
  • 0 replies
  • 6 kudos

Last software

Hi,My Nest Learning Thermostat is still with software date from Nov. 16 2021.Version 5.9.5.2How is that, since last soft is apparently 6.2.22 released in May 2022.I rebooted several times. Nothing changed.I'm located in Brussels, Belgium

kantx by Community Member
  • 2835 Views
  • 13 replies
  • 1 kudos

Nest wiring question

Hello, Can someone help me determine if my HVAC is compatible with the standard nest thermostat?The green wire is a G.Thanks in advance for any help. 

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Bcas400 by Community Member
  • 461 Views
  • 3 replies
  • 0 kudos

Resolved! Can't connect Nest thermostat to Home app

For the last week my Nest thermostat has been working intermittently & showing a low battery (3rd Gen Nest hard wired). All other Nest devices working properly. Reset router anyway. Selected device reset on thermostat & removed in the Home app. Start...

MelB by Community Member
  • 1427 Views
  • 4 replies
  • 1 kudos

accurate thermostats

@Nest thermostat: respect your goals but to get to the next level: use temp sensors every (5m)^2; map airflows; control all registers

Resolved! Nest Learning Thermostat

I have two questions.I have an oil burner with central AC, and two zones upstairs and downstairs. If I set the downstairs to either heat or cool will the upstairs Nest Learning thermostat also switch automatically?The second question is my system doe...

Midknight by Community Member
  • 1239 Views
  • 7 replies
  • 0 kudos

Field Tester needing assistance

I’ve been a tester for almost 10 years. The beta app recently expired and there isn’t any no ones rendering the hardware useless. Can someone direct me to the right support? The beta site doesn’t render any responses. Please help.

Herdy by Community Member
  • 1775 Views
  • 8 replies
  • 4 kudos

Nest Thermostat Set Up Issue

Followed all instructions with no problems. Got to the end and received an SSO error message. Help content advised to remove device and added back again. When I try to add it back it says unable to locate device. Help

MomMargie by Community Member
  • 522 Views
  • 3 replies
  • 0 kudos

Lost wifi

Ok, had this thermostat for about a year. Lost wifi connection a few days ago and have spent hours trying to get it back. Benn rest many times. Deleted it from nest app multiple times and still no help. Nothing has changed with my wifi. I’ve gone rou...

Mhicks by Community Member
  • 482 Views
  • 3 replies
  • 0 kudos

Compatibility Check? No power

Comparability check? Old thermostat (pictured) is the pro T805. I’m under the impression that it’s a 30v thermostat. Heat only. W and RH wires connected but I’m getting no power to the NLT. Could this be the common wire issue  

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