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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22129 Views
  • 0 replies
  • 6 kudos

Nest Thermostat shows wire slots empty or not detected.

I Installed the Nest thermostat for heating, during the summer, with 2 wires (R and W). For months, the display worked properly when I walked by, I could read the room temperature, etc. This week, the thermo attepmted to use the heat for the first ti...

klojewski by Community Member
  • 1856 Views
  • 6 replies
  • 0 kudos

[Product Request] thermostat without any thermostat connection

So here’s an interesting request… I’m setting up an air conditioning system and I want to have physical control for them. Something just like the nest thermostat. But, I don’t need it to connect to any device. I just need to to be a nest device, with...

heat not consistently coming on; app says the heat is on

3rd Gen Nest Learning ThermostatThe problem started 4 or 5 days ago. My heat does not seem to be coming on and staying on consistently. Often the app will show the heat as being on (orange background) but the heat will not actually be on and the temp...

dzmeyer by Community Member
  • 777 Views
  • 4 replies
  • 1 kudos

Agree-terrible customer service

multiple emails, chats, phone calls for nothing. no resolution no help no solution. too much time wasted waiting and inquiring and chatting and emailing; just get run around and again no help.

sjwass by Community Member
  • 925 Views
  • 4 replies
  • 0 kudos

2nd Nest Thermostat cannot find WiFi

I have one nest on the first floor and a second nest on the second floor. They were both connected to wifi and the app and working fine. Yesterday the nest on the second floor randomly disconnected itself from wifi. I have reset it, reset to factory ...

Koinonos7 by Community Member
  • 563 Views
  • 3 replies
  • 0 kudos

Resolved! Why do presets have 2 temperature options

I do not understand what having two temperature options on the preset actually does. does this imply that when I run my “comfort” preset that it will both heat and cool my house to achieve those temperatures or does it only run heat when I have heat ...

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Daccorti by Community Member
  • 2314 Views
  • 9 replies
  • 0 kudos

Heat mode has AC running

AC kicks in when mode is on heat. Gas powered system. Moved the white wire to /O/ port… worked for a couple hours and then the AC kicked back on. Help!

Sherryt728 by Community Member
  • 1056 Views
  • 5 replies
  • 1 kudos

Desplayed outside temp off -10°

Please do not lock this conversation. It may take me sev weeks to view and reply to your questions. Again, Ty in advance for NOT locking this conversation.My zip code is indeed entered correctly. While I understand that you may respond to my request ...

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