With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat shutting down
I just installed a refurbished Nest Learning Thermostat on the wall and switched on the circuit breaker- but now the screen says “thermostat shutting down” and attempts to restart after a couple minutes with no luck. What’s happening?!
Nest app issues
I have had an issue with my nest thermostat app for a long period of time now. I cannot get the heating controls to display on the app any more. I have tried a number of things to get the app to display my nest controls but I’ve not had any success. ...
Terrible customer service
The customer service for nest thermostats is terrible. So frustrating. I just wish they would give me my money back for this terrible product.
Heat won't turn off
I just installed my nest thermostat and the heat keeps running even though the thermostat is off. It also keeps running after it hits the designated temperature. Help!!
Nest Gen 3 Heatlink Power Loss
Hello,As of this evening I have lost the capability to heat my home nor water. The Heatlink appears not to be receiving power after 3 years of experiencing no issues. Error message on thermostat is h72. There are no lights on the heatlink. No lights ...
Nest gen 3 failure of heatlink
Hi, My Nest gen 3 suddenly stopped working. 230v~ is available and goes in the heatlink but 12v isn’t coming out to the thermostat. The button only works when it’s USB powerd. I’ve bought it on 29 November 2019
Resolved! Cold setting blowing hot air, heat blowing cold
Hello. I just installed a new Nest e Learning thermostat and my system is compatible based on my previous thermostat and settings. I have a heat pump (I think since I do not have natural gas and HVAC is one system outside my home). When I turn on coo...
Resolved! Heat pump and electric furnace
I have a ac/heat pump with an electric furnace. I’m having trouble with the heat pump short cycling. I’ve tried several different methods to wire it and I just can get the heat pump to work correctly. It will work with the old thermostat but not th...
Safety Temperature Alert
I have a Safety Temperature set on my Next Thermostat. I understand that an alert will be sent to me if the temp in my home goes below the setting. I would like everyone in the Household to get the alert if this happens. Does anyone know if the alert...
Nest Compatibility
Hello! I am trying to find out if my wiring is compatible for Nest. I see that I have 4 wires (RYWG) coming off of the panel, but only 2 wires (RB) coming out of the wall. In the video I watched in line, I would remove the part with the four wires an...
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