Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Can't connect Nest thermostat to Home app
For the last week my Nest thermostat has been working intermittently & showing a low battery (3rd Gen Nest hard wired). All other Nest devices working properly. Reset router anyway. Selected device reset on thermostat & removed in the Home app. Start...
accurate thermostats
@Nest thermostat: respect your goals but to get to the next level: use temp sensors every (5m)^2; map airflows; control all registers
Resolved! Nest Learning Thermostat
I have two questions.I have an oil burner with central AC, and two zones upstairs and downstairs. If I set the downstairs to either heat or cool will the upstairs Nest Learning thermostat also switch automatically?The second question is my system doe...
Field Tester needing assistance
I’ve been a tester for almost 10 years. The beta app recently expired and there isn’t any no ones rendering the hardware useless. Can someone direct me to the right support? The beta site doesn’t render any responses. Please help.
Nest Thermostat Set Up Issue
Followed all instructions with no problems. Got to the end and received an SSO error message. Help content advised to remove device and added back again. When I try to add it back it says unable to locate device. Help
Lost wifi
Ok, had this thermostat for about a year. Lost wifi connection a few days ago and have spent hours trying to get it back. Benn rest many times. Deleted it from nest app multiple times and still no help. Nothing has changed with my wifi. I’ve gone rou...
Compatibility Check? No power
Comparability check? Old thermostat (pictured) is the pro T805. I’m under the impression that it’s a 30v thermostat. Heat only. W and RH wires connected but I’m getting no power to the NLT. Could this be the common wire issue
Neat heat link
Hi my heat link won’t work it has a light when u connect via a charging cable but this has been hard wired but it’s not responding even after trying all the resets etc I’m starting to get really annoyed now I need this fixed
House cold thermostat says its 22 degrees,
My elearning thermostat shows room temperature at 22 degrees but it's very cold in the house. I'd say its more like 15 degrees but I have nothing to check that with. So to warm the house for an hour I'm having to set stat at above 22 degrees together...
Strange Hot Water Issue
Hi, my issue is that I have 2 hot water icons on my Nest app and I can turn on the hot water and boost from 1 of them but for some reason I can only set the schedule on the other one but when the water comes on as per the schedule, the icon says "on"...
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