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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22480 Views
  • 0 replies
  • 6 kudos

External hot water control - Potterton Powermax HE

 Hi,I recently purchased a Nest Learning Thermostat for my Potterton Powermax HE boiler. Nicely installed by a Nest Pro but was told that the hot water control is only internal despite there being wiring connections for hot water (brown wire). I’m su...

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BilzoC by Community Member
  • 295 Views
  • 0 replies
  • 0 kudos

Nest 3rd Gen - how to cancel out of Nest Pro ID login?

Hi - I was looking around the options on the thermostat itself, and it is now stuck asking me to enter the 6 digit Nest Pro ID - which I don’t have? I press Done, but it doesn’t cancel. I left it thinking it would time out, but it’s still stuck on it...

Durhams by Community Member
  • 1385 Views
  • 3 replies
  • 0 kudos

Nest thermostat wiring

My existing thermostat has Red, Green, Blue, Yellow, Orange and White wires. But the White wire is not connected. Instead, there is a small jumper wire between "W2/X2" and "W1" ? What do I do with the White wire on the Nest thermostat?

Nest thermostat shutting down

I just installed a refurbished Nest Learning Thermostat on the wall and switched on the circuit breaker- but now the screen says “thermostat shutting down” and attempts to restart after a couple minutes with no luck. What’s happening?!

Gverlee by Community Member
  • 17462 Views
  • 4 replies
  • 1 kudos

Nest app issues

I have had an issue with my nest thermostat app for a long period of time now. I cannot get the heating controls to display on the app any more. I have tried a number of things to get the app to display my nest controls but I’ve not had any success. ...

Linanneo by Community Member
  • 613 Views
  • 3 replies
  • 0 kudos

Terrible customer service

The customer service for nest thermostats is terrible. So frustrating. I just wish they would give me my money back for this terrible product.

Heat won't turn off

I just installed my nest thermostat and the heat keeps running even though the thermostat is off. It also keeps running after it hits the designated temperature. Help!!

Joanb4464 by Community Member
  • 3200 Views
  • 19 replies
  • 1 kudos
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