Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat flow temperature
My combi boiler heating flow temperature is reading a different temperature to my nest thermostat in the pro set up settings. Although I can alter the temperature on the thermostat this isn't reflected on the boiler. The boiler still remains at 80c. ...
need a 1800 number
some help
Compatible for Nest install?
With the wires taped over, I'm unsure how to determine my wiring and compatibility for Nest - any chance Google can ID this system and confirm compatibility?
Wires
Hope some can help,I have an old thermostat, inside are 4 wires one connected to the 1(brown) and one connected to the 3 ( black) I also have a blue wire which isn't connected and an earth (green and yellow) also not connected. In the learning thermo...
Heating not turning on boiler
We have recently installed a Nest learning thermostat replacing a very old Honeywell program unit. All seemed to be fine and it works to turn on our hot water however when we test the heating it says its turning on but the boiler doesn't fire up and ...
Resolved! No power on heatlink
Hello, I am getting an error on my best thermostat. It says it’s not connected to the heatlink. H71 error. I checked the heatlink and there is no power. Even though it’s connected to the mains. It has been working fine for the past 18 months. Then al...
Need help! No power to Nest H71!
Hi, there is no power to my Nest receiver so I am getting the H71 error code. Can anyone help with how to get this fixed?
setings
I have been trying to add the devices since last week without any success. i need to add 15 devices and control the thermostats, but the web browser is not letting me do this. i was told by the help desk that it can be done.also i cant change the tem...
Forum usability
Hi. As a recent new user of Nest I have used the forum to check a few facts etc. I've also, using my experiences, offered some responses to other users' questions. I'd have liked to continue to support the community BUT ...The forum usability is a ni...
Heat link
Heat links has suddenly stopped working. There are no lights on it. It was working fine, not changed any of our wiring. Just getting error H71 on the thermostat and can not link, the unit is well over a year old but have another set up and that’s old...
