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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4950 Views
  • 0 replies
  • 5 kudos

Controlling a very low voltage fireplace.

I have a 120V AC to 24V transformer which has a common connection.I have a 24V AC to DC relay.The plan is to connect the transformer to the thermostat, then connect the output to the 24V AC side of the relay and connect the DC side to the fireplace. ...

leetetd60 by Community Member
  • 128 Views
  • 0 replies
  • 0 kudos

Current temperature display

Hello - My thermostat states that it is 69 degrees in my home. However it is not it is about 79 degrees. Being that the temperature is incorrect the air will not cone on. I have reset the thermostat and it will work for about 5 minutes and go back to...

Chanvaeh by Community Member
  • 169 Views
  • 0 replies
  • 0 kudos

nest W5 error

similar to many other posts - had a Nest thermostat installed about 4 months ago - lost connectivity 8 days ago - have been trying all of the steps outlined to get it reconnected - including manually entering wifi network etc - doesn't find any netwo...

wjherbert by Community Member
  • 374 Views
  • 5 replies
  • 0 kudos

Heat link won’t follow schedule

I can turn on/off heating from the app, but it has never followed schedule.Water heating works fine, juat not the actual thermostat.Here's a photo of my schedule. 

Screenshot_20220109-002518_Nest.jpg

Nest thermostat

Trying to add a second nest thermostat to my account but it will not connect, any suggestions?

Jayroc by Community Member
  • 470 Views
  • 5 replies
  • 1 kudos

Not sure with compatibility with 3rd Gen Thermosat

 Hi Everyone!I just bought a 3rd Gen Google Nest Thermostat and my first time to install. Im using an old oil burner furnace with Baseboard heating. I have wire W & RH with Jumper connected to RC. Will i be able to change the existing Thermostat to t...

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AC1 by Community Member
  • 132 Views
  • 0 replies
  • 1 kudos

Base Replacement

The baseplate in one of my learning thermostats has a broken rh connector. I have been able to determine this by mixing and matching with my other nest thermostat. I need a replacement base. Is this possible? I haven’t been able to even get in touch ...

CCMA by Community Member
  • 1567 Views
  • 6 replies
  • 0 kudos
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