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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23798 Views
  • 0 replies
  • 8 kudos

Rh and rc jumper and Nest thermostat

I have a red wire going into the rh terminal, which has a jumperwire between the rc and rh terminals in my thermostat. Will the Nest thermostat work with my system if I connect the red wire to the r Nest terminal?

Tomb74 by Community Member
  • 932 Views
  • 4 replies
  • 0 kudos

Heat link broken, getting cold

My heat link, inherited with the house and quite old, is unreliable. The batteries seem to be loose and it can’t be fixed. a) Can I temporarily override the heat link if it isn’t working? I can only see explanations of how to override the thermostat ...

Nest Compatibility

Bought the Charcoal Nest thermostat. I went through Google Home app setup and it says it’s not compatible. That’s hard to believe. I have a very standard forced air gas furnace. Photo of Honeywell thermostat with wires. 

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Victoere by Community Member
  • 619 Views
  • 3 replies
  • 0 kudos

Past reports

Is it possible to retrieve my report figures for 2020 and 2021? I have the data for some months, but others are missing and I can't find the relevant emails.

Ramsman by Community Member
  • 1048 Views
  • 5 replies
  • 0 kudos

Can’t get my nest connected

I’ve just unboxed my nest and the thermostat has alight on indicating it’s working but my main nest white dial control hasn’t got any light on so I can’t connect to the Wi-Fi as there’s no display am I overlooking something or how do you turn the whi...

Pdjm by Community Member
  • 735 Views
  • 4 replies
  • 0 kudos

Nest thermostat schedule not activating or running

I have a cooling schedule set for every day (same every day) on the app. I can control the thermostat with the app manually with no problem, but the schedule will not run. It keeps defaulting to a temp of 72F every night. Nowhere in the schedule is t...

BrandiBT by Community Member
  • 1207 Views
  • 6 replies
  • 0 kudos

Someone else seems to have control of my thermostat

Does anyone else have this trouble. We can be sitting in our living room and some times our heat turns up or down on its own. It has even come on on its own when we are not at home and we come home to find the house very warm. It wastes a lot of oil ...

Robarm by Community Member
  • 5689 Views
  • 17 replies
  • 0 kudos

Nest Thermostat Doesn't Turn-Off with Navien NCB-190

I recently have my heating and hot water systems replaced with Navien NCB-190/060H(NG) combo system. My old Nest thermostats, used to work very well with the old system, don't turn off with the Navien. They heat up but refuse to turn off, I have to u...

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aa54 by Community Member
  • 4045 Views
  • 17 replies
  • 0 kudos
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