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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Nest thermostat warranty disapointment

I purchased a Nest T-stat at the end of November. It worked a couple of weeks and then stopped working. It wouldn't detect any of the wiring. They agree to replace it as part of their warranty but they are sending me a refurbished unit instead of a b...

Nono1234 by Community Member
  • 304 Views
  • 2 replies
  • 1 kudos

Nest thermostat

My thermostat keeps changing the temperature on its own like the other night it was 20 degrees outside and when I went to sleep I set the thermostat to 74 degrees on heat then got woken up in the middle of the night freezing when I went look at the t...

masfamly3 by Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Help is unavailable or nonexistent

I can’t get any help for my nest thermostat. I also cannot get any interaction fro. The group. I am very disappointed with the help system . I will not be buying any google products ever again. I cannot imagine how google can expect any return from t...

Jimard by Community Member
  • 223 Views
  • 1 replies
  • 0 kudos

Connectivity

This peace of junk will not stay connected to my phone. And it dose not connect automatically and the forum won’t polick up

Jimard by Community Member
  • 170 Views
  • 0 replies
  • 0 kudos

Resolved! HOW do I get nest to turn on after it said it needed more power

Unit has basically turned itself off and cannot be revised. Says it needs to shut down to save power to the battery and now it's completely dead. For months the Iphone hasn't been connected yet the online ap has been working. It is COLD and this just...

ReitM by Community Member
  • 822 Views
  • 2 replies
  • 0 kudos

Sense Leaving: two phones

Please confirm that when properly set up, Nest Learning will change the temperature. Then, my question: can it sense both iPhones have left the house before it makes the change? If one remains, it should not.

N-13 by Community Member
  • 135 Views
  • 0 replies
  • 0 kudos

Battery Charging of Nest Learning Thermostat

My old, legacy thermostat only has two wires, which I used to set up my new Nest Learning thermostat. Does that mean that the Nest battery will never charge on its own, and I will have to periodically take it off and manually charge it via the USB po...

gordsco by Community Member
  • 289 Views
  • 0 replies
  • 0 kudos

I am getting so frustrated with this new 3rd gen thermostat

I can get the heating schedule to work as my wife start work at 3am but **bleep** thing is not working and heating is not switching on with the schedule setup so I have to get up every morning at 2am to make sure the heating system was manually turn ...

Champ007 by Community Member
  • 278 Views
  • 2 replies
  • 0 kudos

Google nest thermostat

Google nest won’t find my network nor will it connect to one. I have my Google nest speakers hooked up just fine but the thermostat won’t work

The

 I’m trying to follow the next step where it asks u to take a picture and show it to one of their team members by going on this site and choosing chat or phone but I can’t find those options I’m just trying to figure out if my system is compatible

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