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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Is my NEST bad?

I've been having trouble with my NEXT for months. First, it stopped recognizing the Wifi and would not allow me to control from my iPhone. Ok, I lived with it and adjusted it manually on the wall. Now it is dark and will not turn on. I charged it man...

Lisa1234 by Community Member
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H72 error

I am also having the same issue as many others, heatlink is dead, thermostat shows H72 error code.I have read the other links and carried out procedures as advised but no luckDoes anything happen if you press its button for 30 seconds? NothingIn some...

Cullepl by Community Member
  • 333 Views
  • 2 replies
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Nest thermostat won't recognize wifi

I have 3 Nest thermostats and one of them suddenly won't recognize any wifi. I've tried all the troubleshooting steps available. How can I fix this issue or does the thermostat need to be replaced?

Connecting Power Connector to a Unit With a Harness Instead of Screws

I have two new Google Nest Thermostats that I recently installed. The upstairs thermostat doesn't need a c-wire or power connector and is working fine with no error messages. The downstairs one is working fine, but is showing the n260 error. I bought...

btf by Community Member
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New Nest Thermostat is different than older Nest E's.

I set up a new Nest Thermostat to my old gas boiler hot water convection heating system. I had previously set up 2 Nest Thermostat E's which work just fine with the only available wiring; red for power and white to white.The new unit seems to want a ...

Geothermal options

I have a nest learning thermostat generation 1. Connected to a 10-year-old water furnace geothermal heating and air-conditioning system with back up electric auxiliary heat. Has anything changed that would make the newer versions of the thermostats w...

Dpwct by Community Member
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Nest wiring & heating issues

We installed our Nest during the summer and had no issues, turned on the heat the other day and it wouldn't turn off even after I turned the system off, I had to turn on the AC to shut the heat off. It's also turning on the outside AC unit when I tur...

Nest thermostat.jpg wiring2.jpg wiring2.jpg
DThomas by Community Member
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NEST thermostat installation 3rd gen

 Hi, I'm trying to install Nest thermostat but I think my wiring is wrong. I've attached images below of my old wiring and how I've tried to rewire it. nest thermostat says the heating is on but the radiators won't turn on.Can someone please help?

Screenshot_20211227-182811.jpg Screenshot_20211227-182822.jpg Screenshot_20211227-182818.jpg
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