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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16162 Views
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  • 6 kudos

Nest - AC adapter wire question

QUESTION — I have three Nest thermostats - two work great - they only control heat. My third Nest controls heat for the second floor and the whole home AC. This Nest is constantly losing battery during the summer. The heat and AC are separate units a...

jerseyjay by Community Member
  • 799 Views
  • 5 replies
  • 0 kudos

Customer Service is a complete failure

I was a happy Nest Thermostat user until in May 2022. Thermostat was searching non-stop for a Wi-Fi signal that was definitely there. I researched on the website and troubleshooted on my own and finally opened a ticket. I troubleshooted again with th...

Not sure if compatible to use

I am not sure if anyone can help me but I thought I would try before returning the thermostat. I have a 2.5 Ton Goodman Front Return Air Handler (8Kw) Model:AWUF300816BA. I just moved in and had maintenance done the other day. The repairman thought i...

PXL_20220707_174405767.jpg PXL_20220707_155001916.PORTRAIT.jpg
OddJob by Community Member
  • 497 Views
  • 3 replies
  • 0 kudos

Resolved! Nest thermostat locked

Powers been off for a couple of days - Put back on and My nest thermostat has power but is frozen with a rectangle and home icon - recognised by my app but can’t connect to heatlink which will not flash blue light to pair - any help or advise please

BRH1 by Community Member
  • 652 Views
  • 3 replies
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Heat Link Not Working

Overnight, my heat link has stopped working. No lights visible and after attempting a reset several times, nothing. I’ve tried everything suggested else ware of forum without any luck…Has power, just doing nothing needs replacement...

PrInCeUKER by Community Member
  • 2557 Views
  • 14 replies
  • 0 kudos

Nest

My best will not connect to my wifi if has a W5 error message 

Janet27 by Community Member
  • 700 Views
  • 5 replies
  • 0 kudos

Nest

My nest thermostat keeps changing its temperature by itself. All auto and eco settings have been disabled

Jiggy1 by Community Member
  • 671 Views
  • 4 replies
  • 0 kudos

Resolved! How does the HeatLink connect to my boiler/heat exchanger?

Newbie here. I can't seem to find any real tech specs on the heat link.How does it physically interact with my heating system?I have PT1000 thermosensors and a 24V AC motor-valve controlling the temperature of the circulated hot-water. My Danfoss ECL...

GipsyKing by Community Member
  • 1235 Views
  • 3 replies
  • 0 kudos
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