Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest

My heat link is not showing any lights, my thermostat is blank, and the app says it’s offline (it’s not a WiFi issue)I see a number of people are posting the same issue but no replies regarding it yet, can anyone help? is this a common fault? It’s ju...

3rd Generation heat link stopped working. Similar to other posts.

Tried to turn my heating on for first time after summer and discovered the heat link is not working. Tried resetting but no led indication whatsoever. I see similar posts. I have no heating and customer support chat is not enabled. How can I get supp...

Heatlink Dead

Hi I have a Nest Heatlink 3rd Generation, it appears to be completely dead.It was installed by BOXT on the 6th Jan 2020 and it has power to it but no lights at all.As a result we cannot heat our house.Is it still under guarantee?If not can you buy th...

How do I escalate a case?

Hi, How do I escalate case 8-4302000033419?The lack of response is dissapointing, and still see no reason my Google Nest isn’t identified as a device against my google account to be able to use any smart features which is the entire reason I bought i...

Order replacement heat hub?

Hi we have just moved house and the heating hub for our learning thermostat has been misplaced. How can I order a replacement? I called google help and after a long wait, they said they didn't know who to do this.thanks in advanceJamie

Heat Link Power Issue

I have 2 x heat links, 1 for downstairs and 1 for upstairs, the lights have gone out on one and the thermostat has alarmed out saying connect to power, I have tried all the obvious stuff, hold button in, check power to unit etc, I am guessing I need ...

Thermostat

The schedule says heating Water should be on (ie 6-630am) but the opening screen says heating water off until 6.30am ! Also water heated randomly.

Nest access

Suddenly I am not able to access my Nest remotely. I set up a new account but it didn't capture either of my Nest thermostats. The Nests say they are already connected to an account. However, i cannot find them nor can I control them remotely any lon...

Nest thermostat Ring Turns cant select Choice

I can turn the ring on the thermostat to get anywhere but when I push in to select a choice, it doesn't do anything. It is stiff and you can tell it's not giving. If you want to try yours, take it off the wall and press the inside. It should give a l...

my thermostats wifi not searching

wifi not searching

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Selling your home along with a Nest Thermostat?

Troubleshoot setup: Nest Thermostats

Nest

3rd Generation heat link stopped working. Similar to other posts.

Heatlink Dead

How do I escalate a case?

Order replacement heat hub?

Heat Link Power Issue

Thermostat

Nest access

Nest thermostat Ring Turns cant select Choice

my thermostats wifi not searching

Will Google Nest work with my fan coil unit?

Can’t connect remotely to thermostat

Wiring a Gas Boiler and a standalone whole-house h...

Nest replacement with Tado

Different (bad) dual-fuel behavior started Today (...

Re: Not showing temperature in app

Nest Learning Thermostat (3rd Gen) – Farsight Weat...

learning thermostat 3rd generation

Google Nest Thermostat E - I need to talk to a per...

Nest 4th gen 24-hour format setting not working