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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21880 Views
  • 0 replies
  • 6 kudos

lost WIFI connection after 8 months and can't find networks.

Installed thermostat on 12/26/2021 and has been working great until 8/11/2022. Now it won't even find the network and I've tried to reboot router several times along with resetting the thermostat and still nothing. Hopefully Google will replace it. O...

Rodman by Community Member
  • 568 Views
  • 3 replies
  • 0 kudos

Schedule for specific events

I have events at our church and would like to schedule my temperatures around those events. Does anyone know whether this or other software can schedule my heating and air conditioning for specific events on my calendar, possibly 1-3 months out? Than...

bwhite by Community Member
  • 513 Views
  • 3 replies
  • 0 kudos

Nest Heat Link not working

Hello,This is about my heat link which has stopped working. Had electrician in and there is power but the heat link is dead. Its not a thermostat issue its the heat link. Purchased August 20 and installed October 21 and has worked ok since, but now d...

JackieDay by Community Member
  • 974 Views
  • 4 replies
  • 0 kudos

Nest 3rd Gen UK Hot Water question - Black or orange icon

Hi, I'm in the UK and recently had a 3rd Gen Nest Thermostat installed, I have a question: When I switch on the hot water manually (boost), the boiler starts fine and the hot water icon appears on the Nest app - but the icon and the hot water boost p...

harrismix by Community Member
  • 2940 Views
  • 8 replies
  • 0 kudos

Stumped on wire compatibility.

I have zero idea what I’m doing. I’m not sure whether to use the top row of labels to look up compatibility or the lower half? (Conventional or the latter?) I ended up trying to put it in and made my best guess, set it to cool and it started to use t...

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Wulfysama by Community Member
  • 720 Views
  • 5 replies
  • 0 kudos

Undetected wires

Why C wired greyed out? AC running fine. Blue wire is connected to C terminal.  

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Smbearkat by Community Member
  • 745 Views
  • 4 replies
  • 0 kudos

Precooling

Why is my nest precooling?  Will energy use go up?

Pakakuna by Community Member
  • 1271 Views
  • 3 replies
  • 0 kudos

Error message

I keep getting an error message when connecting my nest thermostat. The device will connect to my wifi, but won’t connect to my google home. I’ve reset the device and removed it from my google home account and completed the factory reset several time...

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Jackpot75 by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

Nest Thermostat EU in Canada

I have a multizone underfloor radiant heating system that I would like to install the Nest Thermostat for. As I was researching, I understand that only the EU version with heatlink can be used for such system? Are Nest EU version available in Canada?...

EdwardYan by Community Member
  • 596 Views
  • 3 replies
  • 0 kudos
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