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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21985 Views
  • 0 replies
  • 6 kudos

Google thermostat not work

I decided to replace my comfortable365T with a nest learning thermostat, but it didn't work when it was connected. I wonder if I didn't connect the wires right or it was not compatible. The wiring method is as follows: R>R,C>RH,W1OB>W1,Y1>Y1,G>G. Tha...

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Zzl by Community Member
  • 529 Views
  • 3 replies
  • 0 kudos

Wiring

I have 7 wires total, R, O/B, Y, G, C Y2 and Aux... where do I land the second Y if Y2 is already installed?

Power Test Not Run on Nest Thermostat

I installed my Nest (Thermostat-1.4) w/ C-wire, only to discover the C-wire was not connected. So I opened my furnace and sure enough the C-wire was disconnected (who knows why, given that someone went through the bother of running it). Ok, easy, I c...

mormegil27 by Community Member
  • 5462 Views
  • 4 replies
  • 2 kudos

Tabs broken on 3rd Gen thermostat

Two of the four tabs on the rear of my 3rd generation thermostat are broken and I need to replace the white plastic piece as shown by the red arrow in the screenshot. I don't need the front black area or the silver dial. I only need the white plastic...

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sekzman by Community Member
  • 1668 Views
  • 5 replies
  • 1 kudos

Remove bad thermostat

I don't know how it happened, but I have a location called "Home, Bad One" on my Nest App. It is not real and never has been. I want to delete it, but can't add it to my Google Home App to delete it. How can I delete it?

Sunney by Community Member
  • 873 Views
  • 6 replies
  • 0 kudos

Nest switches off power to combi bolier

I have a combi boiler with hot water on demand and thought the Nest Learning Thermostat was compatible. Having wired it up as per the combi boiler wiring diagram it turns the boiler off when heating is not required which prevents the boiler from heat...

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Power

My nest thermostat is powered 240 volt plugged into a socket . Am I able to plug it into a USB port on my smart tv to power the nest instead of using a plug socket ? Just looking at freeing up another plug socket

Chewynewy by Community Member
  • 720 Views
  • 5 replies
  • 0 kudos

Device not visible on Nest App

My Nest thermostat is not visible on my app. When I try to add it says it’s already on account, remove and re-add, but since it’s not visible there’s nothing to remove. My husband has it on his App, under his separate email account.

ElaineT57 by Community Member
  • 660 Views
  • 4 replies
  • 0 kudos
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