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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

My Nest v3 has the h71 error and h72

Hi .My nest v3 is now almost 4 years .i'm now getting h71 and once h72 error .I still can get hot water and heating on , but im worried i will lose them if i do a factory reset on my heatlink .i'm assuming i can replace the nest thermostat if its fau...

Nest wire instillation

I am going to install this Nest Learning thermostat myself. Turned off power and took pictures. In llooking at wires only three are connected( white,green and red) leaving the blue and yellow loose and not connected.do i copy what is seen?

H72 ERROR MESSAGE

Hi there, I wonder if you can help. I have a 3rd gen nest thermostat. It's about 5 years old. Recently, an error message appears - H72 saying the thermostat has no power. I have charged the thermostat and put it back on the base. It then seems to res...

JeevanM by Community Member
  • 1237 Views
  • 10 replies
  • 0 kudos

Nest Heat Link - No power

Hi - I’ve just suddenly got a H71 error on my nest thermostat. I’ve tried all the troubleshooting but there is no lights on my heatlink.has anyone experienced this and if so, what’s the resolution? My best controls both heating and hot water so I’m k...

Dolapo by Community Member
  • 920 Views
  • 9 replies
  • 0 kudos

Don’t buy A Nest thermostat

Google has the worst customer service and warranty on their products. Soon after buying the Nest 3 I found it was not charging a known issue. It then just kept restarting and looking for WiFi another known issue. I finally gave up and returned it to ...

Gmark by Community Member
  • 735 Views
  • 2 replies
  • 4 kudos

Comparative usage

I would like to see my comparative usage to others in my neighborhood on the monthly report like we did up to a few months ago. THANKS COLIN

CEL by Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Multiple Nest thermostats

I recently bought 3 learning thermostats, I can only connect 1 to the Nest app. It wouldn't let me connect any others. Should I of not bought all 3 learning devices or am I doing something wrong to connect all 3 to the app? Thanks

Peter4 by Community Member
  • 256 Views
  • 1 replies
  • 1 kudos
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