Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Error Message when signing in multiple browsers/Nest App (iOS)
Never had this issue before when logging into accounts. Suddenly receiving this error message from multiple Web browsers. Nest App says can't connect or just spins. Any idea how to fix this issue? ThxError: Forbidden Your client does not have permiss...
Resolved! Nest thermostat losing power
Hi all thanks for reading this…. Im struggling with nest thermostat - I realised the other day that the screen is blank and non responsive. I YouTube’d it and managed to work out that pulling it off the wall mounting meant I could power it up by USB ...
Nest turns on and off on it's own
This is the biggest load of **bleep** i have ever known my old thermostat would do what i wanted it to do this load of **bleep** does what it wants how do i get it to just turn on when i want heat and turn off when i dont?
Nest 20 or 30 minute run time
I'm on a time of use plan with my utility company and can really use a 30-minute schedule option with Nest. Right now, I can only schedule in 60-minute increments. I heard other competitors allow for 30-minute schedules and curious when Nest will all...
Nest not getting cold air to blow
I installed my Nest thermostat and had the following wires: C, R, W, Y, GI set the temp and it turned the AC on but the air blowing was not cold air. The air kept blowing and the temperature would not drop in my house. I am not sure how to fix this? ...
Nest turning on boiler even when off
I am currently switching a customer from a cast iron boiler to a wall hung tankless. Anyway I have traced the wire several times and there is no problem with the wiring. I can jump the r and w and kick the unit on. When I pop the face of the nest on ...
One Nest Thermostat Multiple Homes
Hi I currently have two nest thermostats that are connected to a single home, and they work fine. I am trying to debug my daughters set up. In her Google home app she has two homes defined. Each phone has one of her two thermostats. So say home A has...
Nest Compatibility
I have the following configuration and went through the tool. It said to send to this to determine compatibility. There was no X2 to select from options on this Trane system. Any thoughts
Resolved! Nest Temp Sensors Low Battery - Which One?
I have for four temp sensors. The Nest app says my temp sensor has a low battery, but doesn't tell me which one. Nor do I find a battery status indicator for my temp sensors in the app. How do I tell which sensor has the low battery? Process of elimi...
