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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21899 Views
  • 0 replies
  • 6 kudos

Nest thermostat has stopped heating our water

How do get this issue resolved please? I raised it in https://www.googlenestcommunity.com/t5/Home-Automation/Power-cut-yesterday-Nest-showing-no-usage-and-not-hating-hot/m-p/213659#M6238 and by the time I hit a reply I was on holiday. The item was th...

TimS1 by Community Member
  • 1281 Views
  • 6 replies
  • 0 kudos

Nest E Thermostat keeps 'O' wire energized after cooling shuts off

As a EE, I am fooling around testing my device using LEDs connected to the output pins (O, Y, G, W). When cooling switches on, O, Y, and G are energized, as expected. But when cooling shuts off, while Y and G are de-energized (as expected), but O rem...

jge1 by Community Member
  • 236 Views
  • 0 replies
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Resolved! Heatlink Not Working

Hi I have a Nest Heatlink 3rd Generation, it appears to be completely dead. Its just over 2 years old. I have power to the unit but no lights. I have tried turning off the power etc but still no joy.Can you please advise how I purchase a new one.Than...

Patpat678 by Community Member
  • 3233 Views
  • 23 replies
  • 0 kudos

Heat link v3 dead

My Nest Learning Thermostat has been working great for one year and now stopped charing the learning thermostat. Digging onto it there is no charge on T1/T2 and I've checked that there is charge on the electricity plug connected to Heat Link. I can i...

ramonnb by Community Member
  • 1095 Views
  • 7 replies
  • 0 kudos

Resolved! Compatability Question

I don't see DX+ when going through the compatibility test... can you look at the attached and advise please.

Screen Shot 2022-08-08 at 7.51.03 AM.png
Dogwood by Community Member
  • 1311 Views
  • 11 replies
  • 0 kudos

Nest thermostat gen 2 heatlink has died

Hiam I correct in thinking that there is a known issue with the heat link units on the 2nd generation thermostats?I’ve had mine for less than 2 years and it suddenly stopped working. Checked the heat link unit next to the boiler and there are no ligh...

Gibbo486 by Community Member
  • 541 Views
  • 3 replies
  • 0 kudos

Cooling

got home today after about 36 hours away. Was 89 degrees In my house. I set the thermostat to 70. 4 hrs later it’s only down to 79 and is still very hot. Was working fine before. Is there any reason why it is taking forever to get colder?

Edcharsh by Community Member
  • 769 Views
  • 4 replies
  • 0 kudos

AC cycles on and off despite no errors with C wire need

Hello yall. Battery and voltage levels are fine which are right at 20. Connected wires as you see in the picture but AC cycles on and off. I went from RH to RC but found through Google this is ok and same problems ocurrs in either setting. This leads...

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