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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5093 Views
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  • 5 kudos

New 3rd gen won’t heat

Hello, I installed my Nest 3rd gen a couple of days ago. It worked fine the first day but has not since. The problem is that the thermostat won’t turn on the forced air - the fan is never on. when I jiggle the wires sometimes that gets it back starte...

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valgie by Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Nest thermostat

My thermostat works at night fine but not in the morning. I use the app and wall sensor (with dial) to adjust the temperature and it says heating but nothing happens still cold. I disable the app and press the button for manual mode on my Nest Gen. 3...

007ashraf by Community Member
  • 209 Views
  • 1 replies
  • 1 kudos

Takes a long time to heat up?

I have the schedule set for 72degrees at 630am but at 730am its still only 67 degrees.Also, my overnight temp is 67 degrees but it was 65 when I woke up.I wait hours for the temperature to rise, but it doesn't always kick on the furnace unless I ask ...

manual operation wanted

i cannot get my nest to stop going into ECO and other modes. i want to operate my thermostat manually only.how can i achieve this?

Can't add existing thermostat to the Nest app

I can't add my existing thermostats to the Nest app. They were accidentally deleted... can they be retrieved ? I've tried several times to add them back to the app, however, I'm getting an error code stating the wi-fi can't connect. I've rebooted the...

Jayzee1 by Community Member
  • 491 Views
  • 2 replies
  • 0 kudos

How "bench test" thermostat...

My thermostat worked well on a Goodman with 4 wires for about 10 years and on the new Train with 4 wires for about a month. The HVAC tech HAD to add a common wire. The thermostat worked fine until we had a Thunderstorm. I do not know if the thermosta...

Retlaw by Community Member
  • 377 Views
  • 0 replies
  • 0 kudos

W5 WiFi Error - Unresolved

Hi -3rd Gen Learning Thermostat: I'm having continued connectivity issues with my WiFi which cannot be resolved despite repeated troubleshooting. I fear this is an already established concern with a potentially faulty chip. Of greater concern is the ...

CTK_VII by Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

Nest Thermostat not achieving Temp

Installed the Nest Gen 3 last week. Everything seems to be working ok but it doesn’t seem to be heating more that 19degrees c. I have set my schedule and would expect when at 5am when the heating is set to go to max 32degrees c the boiler should go o...

Alsopr by Community Member
  • 216 Views
  • 1 replies
  • 0 kudos
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