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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 13764 Views
  • 0 replies
  • 6 kudos

Thermostat blows hot air on cold setting (heat pump)

I've got two Nest thermostats on heat pumps in an upstairs/downstairs configuration that I've been running ~6 years. Setup is correct because both thermostats/heat pumps have correctly run hot/cold settings, but when spring comes the Nest will occasi...

Micah_S by Community Member
  • 1432 Views
  • 9 replies
  • 2 kudos

Resolved! Help pleass

I posted last week to say my thermostat not connected to wifi. I tried to disconnect and start again as instructed. It still not connected. I have had covid so too unwell to respond and you closed my query.I would be really grateful if someone can pl...

Amanda59 by Community Member
  • 939 Views
  • 6 replies
  • 0 kudos

Resolved! Nest Thermostat not adjusting to the temperature set.

I have set my nest thermostat to 10 degrees (celcius) to save power, but the current temperature up top has remained at 21 degrees and will not change. I’ve checked settings and nothing seems out of place, so I’m incredibly confused.

How to program Nest E to resume Eco after power outage

Hi - in a second home, we have our Nest E set to Eco when not there. Bottom Eco temp is 53 degrees. We have found that, when power goes out there, the thermostat reverts to our regular weekday/weekend program after power has been restored. If we forg...

Arcranin by Community Member
  • 251 Views
  • 0 replies
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Broken Nest Heat Link

Hi! I have a 3rd generation thermostat. We've installed it ~2 years ago. Last week we had a power outage and since then the heat link of one of our thermostats is dead. We tried the reset without success and after calling our electrician over he conf...

thalbern by Community Member
  • 1455 Views
  • 9 replies
  • 0 kudos

Home & Away Assist

HiI have been having issues with the Home & Away Assist for quite some time now. When I'm out, the heating has obviously been on, as seen on smart meter & activity. When I'm home (all day) it goes cold, look on phone to check & it's gone to away, whi...

Den13 by Community Member
  • 195 Views
  • 0 replies
  • 0 kudos
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