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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21832 Views
  • 0 replies
  • 6 kudos

Thermostat issue

Can anyone please provide Tech support number for Nest Thermostat ? Thermostat won’t connect to Wi-Fi . Other one does …..

Um by Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

Thermostat

Thermostat won’t turn on no matter what I do. Turned fuses off and on. WiFi fine. What now? How do I find a Pro?

MK5 by Community Member
  • 579 Views
  • 3 replies
  • 0 kudos

Nest runtime alert?

My AC heat pump ended up running overnight for a solid 7 hours; when I discovered that, of course I turned it off.The evaporator coil had frozen over, which incidentally had never happened before.The outside temp overnight wasn't much warmer than the...

EdPhx by Community Member
  • 436 Views
  • 1 replies
  • 0 kudos

No power m20/e298

Have done the troubleshooting for this error. We had the Y W R greyed out. Hubby stripped them and re-wired. Still getting error. It is hot as heck out. Ugh

Degojen by Community Member
  • 279 Views
  • 0 replies
  • 0 kudos

Nest Not Paying Attention To My Schedule

I have my Nest scheduled to 78 from 8:00 a.m. to 11:15 p.m. and then it goes to 76. Lately, it is still on at 8:00 a.m. and beyond and when I check the temperature, it says it is 76 until a later time - it should be 78.Why should this happen? I am in...

terri232 by Community Member
  • 230 Views
  • 0 replies
  • 0 kudos

Nest stuck in software update

We have a 3rd gen Nest thermostat & it has been “software updating” for over 14 hours - indicated by the green blinking light and black screen. The reset, push and hold for 10 seconds, does nothing. This seems like a fairly common issue given other s...

Krista1 by Community Member
  • 271 Views
  • 0 replies
  • 0 kudos

Heat/Cool Mode Lock

Documentation says, while the thermostat is locked:"Anyone can turn the thermostat’s ring to change the temperature within the range you’ve set"It seems that this is only possible in HEAT -or- COOL mode not HEAT*COOL mode.I see many post asking for t...

Condo612 by Community Member
  • 2729 Views
  • 11 replies
  • 2 kudos

Nest thermostat keeps rebooting

My Nest thermostat keeps rebooting.It’s blinking red, which supposed to indicate lack of charge, so I charge it via USB. But it then boots up, then it will go to red blinking….then reboots, then red blinking…

Mingch by Community Member
  • 729 Views
  • 3 replies
  • 1 kudos

Pathetic Experience - Nest Thermostat Support

I have had a very pathetic experience dealing with the nest thermostat support, we have been using more than 20 nest thermostats in our home.I called nest thermostat support for the first time but they say that they cannot support customers residing ...

Nest0014 by Community Member
  • 547 Views
  • 3 replies
  • 0 kudos
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