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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23854 Views
  • 0 replies
  • 8 kudos

Nest Sense keeps coming back on after turning it off.

I want to make the learning thermostat manual. After turning the ECO off, auto schedule off and Nest Sense off then reset it after a day or so the Nest Sense goes back to on. When it does this the temperature has a mind of it's own dropping the AC up...

1960-keith by Community Member
  • 2553 Views
  • 9 replies
  • 0 kudos

Nest Thermostat Learning Period

It has been over a week (10 days to be exact), however the thermostat is still "on learning" . Is it normal?The manual said it takes 7 days from the installation.

RE2 by Community Member
  • 1114 Views
  • 5 replies
  • 0 kudos

second heatlink defect in 4 years

again after about 2 years is the heatlink defect and again its the 230 volts part defect and again just outside warranty is there a way to have them repaired or replaced instead of buying a new thermostat for 229 euro's

rvhaeften by Community Member
  • 567 Views
  • 3 replies
  • 0 kudos

Nest heat link offline

Hello, our Nest thermostat has been offline for the last few days. We have tried multiple restarts and power offs without any luck. An electrician has checked and advised that the heat-link is not working and needs replacing. Could you please help? R...

JayDee99 by Community Member
  • 1811 Views
  • 5 replies
  • 0 kudos

Nest Thermostat

My screen won’t display anything all of a sudden, any suggestions?

Marky79 by Community Member
  • 641 Views
  • 3 replies
  • 0 kudos

Nest compatibility

 Can any one help evaluate if my thermostat panel is compatible with the Google nest one?

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Dustess11 by Community Member
  • 1014 Views
  • 5 replies
  • 0 kudos

Nest thermostat wouldn’t connect to Wi-Fi

My nest thermostat will not connect to WiFi. It doesn’t not see my SSID. When I manually enter network name and password it still does not connect. I am using a TP-Link Deco AX5300 WiFi 6E router. I’ve restarted both the router and thermostat with no...

Chicago333 by Community Member
  • 2118 Views
  • 7 replies
  • 0 kudos

Nest compatibility

Just moved into an older home. The compatibility forum said I should be good but when I purchase and try to set up the app tells me it is not compatible. Any help would be appreciated  

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Brinannah by Community Member
  • 1351 Views
  • 8 replies
  • 0 kudos
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