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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4002 Views
  • 0 replies
  • 5 kudos

Thermostat has no 12v supply

My thermostat won't boot up and I have discovered that there is no 12v supply from T1 and T2 on the heat link. Heat link works fine otherwise and operates the boiler OK. What's happening and how do I fix it?

Mark3 by Community Member
  • 882 Views
  • 1 replies
  • 0 kudos

App on phone shows error

Whenever I try to go to my Google home to see the temperature of my house when I'm not home it keeps coming up with error Any help would be greatly appreciated

Tatgirl by Community Member
  • 221 Views
  • 1 replies
  • 0 kudos

Nest thermostat reset

Hi all ....Fault code 71..checked the usual 'move thermostat closer to heat link ' but no joy ......trying now to reset Thermostat so initially I turn off Thermostat and restart same to get rid of the fault code showing on the screen but when it rest...

gussie by Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

Nest e not starting

So Im attempting to install the Nest e but the display is stuck on the image of a house with and arrow in what looks like a phone,I have tried a restart, app xomes up with code TD029 if I remember correctly,The actual thermostat is attached to the bo...

John86 by Community Member
  • 185 Views
  • 1 replies
  • 0 kudos

Nest thermostat 3rd generation schedule not working

Hi all, i recently purchased nest 3rd generation thermostat and heatlink, i have set a maunalschedule for heating to come on 5:45 everyday, however my hearing does on switch on. I can manually switch heating on from my phone and the thermostat, howev...

Imranp7318 by Community Member
  • 33703 Views
  • 33 replies
  • 5 kudos

Scheduling increments smaller than 15mins

Hi,Is there a way of setting the heating/hot water schedules using increments smaller than 15mins?I want to be able to shave minutes of my schedules but not whole 15mins.Why? It's better for my pocket with higher fuel prices and its better for my car...

njk by Community Member
  • 475 Views
  • 5 replies
  • 3 kudos
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