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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8553 Views
  • 0 replies
  • 6 kudos

I have no heat....again.

I've had nothing but trouble with this stupid Nest thermostat since moving into this house. I've spent hours on calls with tech support and so had I've had 2 incorrect diagnostics. 1 being the base is bad and the other is my wire is bad.My thermostat...

pupsydo81 by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

Nest App is Showing different temperature in room than the device

Hi, I'm trying to resolve an issue I noticed the last couple days. The Nest iOS app is showing a different temperature than the actual device. I have confirmed that the actual room temp has been around 70 degrees and that's also what the Nest in the ...

krappei by Community Member
  • 1103 Views
  • 4 replies
  • 0 kudos

Advice please

Will a 2nd generation Nest work on a AT 3000 GT stand? Thank You  John

How do schedules work?

I'm trying to set the temperature to 62 from 11pm to 7am and then 66 from 7am to 11pm everyday. It is correct I should just have 2 schedule entries for each day to implement this? I am noticing the heater go on right at 7am each day to get up to 66 d...

alan19 by Community Member
  • 298 Views
  • 1 replies
  • 0 kudos

How to turn off power save mode?

Hello, I would like to turn off the power save mode on my Nest to maintain heat in the house even when no one is actively walking by the thermostat. How can I do that?

Dwraches by Community Member
  • 628 Views
  • 0 replies
  • 0 kudos

Heat not coming on

Have had Nest Learning thermostat since September 2021 and have been very happy with it until yesterday. I was gone for several days, set it to increase heat to 70 F a few hours before I was due to be home and when I got home it was still cool in the...

Stlkevin by Community Member
  • 690 Views
  • 1 replies
  • 0 kudos

Dual fuel breakpoint

How to change Temperature for Dual fuel breakpoint? I have -38 degrees on the screen, and can’t change Thanks

HiMarina by Community Member
  • 527 Views
  • 1 replies
  • 0 kudos

Multiple Nest Thermostats and Total System Usage

Hello,I have a system using three Nest thermostats. I'd like to know the total usage of my heat pump for the day.Knowing when one thermostat calls for use isn't representative of my total heating and cooling usage.Any ideas on how to capture this inf...

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