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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5056 Views
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  • 5 kudos

Thermostat wiring

I have an existing thermostat with six wires, 5 of which are connected. It is low voltage and solid wiring. Connected are:BrownWhiteYellowGreenBlue Not used: Red Is Nest Learning Thermostat compatible? I cannot read the post that Brown is connected t...

bknodel by Community Member
  • 535 Views
  • 4 replies
  • 0 kudos

Heat link

Hi, My Nest Heat link has stopped working - no lights. Its shows error H71. We try everything to but is still no power and lights. Urgently we need some help to fix.Dayana

DayanaB by Community Member
  • 363 Views
  • 4 replies
  • 0 kudos

Apple homekit

Can a nest thermostat be connected to apple’s HomeKit app?

Jimcdc by Community Member
  • 2546 Views
  • 3 replies
  • 1 kudos

Furnace / Nest Mystery

I’m having an issue with my furnace / nest thermostat that only occurs at night. During the day everything works fine. Starting at around 9PM, at the next call for heat, the furnace will fire (natural gas), then shut down with an error code 13. This ...

Resolved! White wire option?

I have a heat pump in North Carolina and I have the nest 3rd generation thermostat. It's my understanding that the white wire is for aux heat and can be put into either the W1 or W2 position. I don't want the aux heat to come on at all so I've discon...

DJSRX by Community Member
  • 703 Views
  • 2 replies
  • 0 kudos

Thermostat schedule

Getting the schedule to work - I thought I would add this as I had issues getting the schedule to worki assumed that setting a schedule would automatically turn the thermostat on, it doesn’t, you need to have the heating on all of the time but make s...

TomTomTom by Community Member
  • 482 Views
  • 4 replies
  • 1 kudos

Nest Learning Thermostat and Rheem Furnace - Fan won't turn off

I installed my new Nest Learning Thermostat and connected the 3 wires (Power, AC, Heat) The furnace turns on and heats when it is supposed to but when it turns off the fan runs continuously on low speed instead of turning off. This didn't happen with...

ColdMcFly by Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Thermostat compatibility

@ Links to members  Is this a compatible setup which can be upgraded to a Nest learning thermostat?

FCBAA6D0-92CC-4965-BE10-5A8398EFFBC0.jpeg
Bh44 by Community Member
  • 181 Views
  • 0 replies
  • 0 kudos
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