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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4903 Views
  • 0 replies
  • 5 kudos

nest heat link dead

Morning, my heatlink is dead , no lights and not responding. has 240v going to it. please help!

Lozpalace by • Community Member
  • 910 Views
  • 8 replies
  • 0 kudos

Thermostat

We have moved into a house where Nest Learning Thermostat is installed. I have managed to set it all up well and the schedule is on point. Heating come on etc etc for the last month. Now for the last 2 mornings the heating is not coming on with the s...

Google nest thermostat - house move

Hi I’m fairly new to my house that already has the nest heating - I’ve managed to get a schedule set - example it comes on at 6am to 21 degrees for a couple of hours then goes off - same in the evening - I have it set to 9.5 degrees for off - this is...

Samcol13 by • Community Member
  • 220 Views
  • 0 replies
  • 0 kudos

Nest 3rd Gen TSTAT won't connect to App

I already have 5 TSTATs on the app, in my home. All working fine. All 3rd Gen.Trying to connect a new 6th TSTAT. It connects to wi-fi fine, using entry key and it just wont connect to the app. I've reset it. I've deleted the app and reinstalled it. n...

Nest Thermostat

We have a 4T and a 2T on house. 2T was just installed this week. Can't get the heat on. Thermstat says "in 35 min" below the temperature. It never turns on. I don't have anything scheduled. Just trying to get it to turn on. Has said that all day. Reg...

amrapozo by • Community Member
  • 193 Views
  • 0 replies
  • 0 kudos

Thermostat issue

Help!! My thermostat disconnected from my app I’ve spent hours trying to reconnect it. I get to the point where it asks for The access code and nothing. The thermostat says it is connected so no code!!!! I’m really hating this app and thermostat. Thi...

Roseb by • Community Member
  • 178 Views
  • 0 replies
  • 0 kudos

Can’t get entry key

My nest thermostat is linked to my wifi but I can’t connect it to my app. I cannot get the entry key. It is not displayed in the settings where it is supposed to be

Erica1 by • Community Member
  • 595 Views
  • 3 replies
  • 0 kudos

Fan won't come on

I have gone through our settings in the app but nothing has seemed to help. The heat won't come on unless I manually turn the fan on and then once I set it, it goes off again and the house temperature just keeps dropping. It never reaches the set tem...

Callie87 by • Community Member
  • 341 Views
  • 1 replies
  • 0 kudos
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