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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Broken tabs on thermostat

The two top tabs on my Nest thermostat (3) are broken and the thermostat doesn't stay mounted firmly enough to the base for it to function. Is there a replacement for just the back cover?

Fan constantly runs

The fan constantly runs. I checked there is no schedule and the cool to dry is off.

MTM by Community Member
  • 557 Views
  • 3 replies
  • 1 kudos

H72 error code

H72 error code, heating not working and new born baby in the house. Cannot find who to contact and google nest have no contact details

Bpandy by Community Member
  • 6847 Views
  • 5 replies
  • 0 kudos

Link to Alexa

Had to replace Nest Thermostat and now cannot link to Alexa 

Wukie76 by Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

No heat with New Nest (I Had a Nest e)

PG&E sent me a new Nest as part of their energy saving program. I kept the OLD "wiring harness" (from my old Nest E). Should the two harnesses be compatible with BOTH Nest and Nest E? The furnace works fine with my ancient thermostat by the wayBrianw...

Nest app no longer works with thermostat

We moved into a house that was already equipped with a nest thermostat a year ago. We were able to connect it to the app just fine and for the most part everything worked the way it should. That being said, multiple times a week (sometimes multiple t...

Nest learning thermostat

I have two thermostats one upstairs and one down the downstairs unit connected to app just fine, but I can not get the upstairs unit to connect at all, it just says keep trying… I have reset the unit to factory reset

Thermostat

Hi . I have changed my settings on the thermostat so my heating is on a timer (twice a day) . I have turned off auto scheduler and deleted the settings before creating a timed one but the nest thermostat still keeps coming on when it’s not meant to ....

two wires on old thermostat

I have an old thermostat that has two wires (white & red) and they are not labeled. What terminals do i connect each wire to in the Nest thermostat?

JoeG61 by Community Member
  • 497 Views
  • 4 replies
  • 0 kudos
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