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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 0 replies
  • 5 kudos

Users

You got this install today and I just downloaded everything but my husband can’t. Not cool we both should be able to have this on our phones

Nest Thermostat connected to phone app but not on website anymore

Not sure how long ago, less than a few weeks, my Nest thermostat stopped showing on my Nest home page. It wants me to add a new one and wants a code but the thermostat says it's already connected (it is to my phone) so it won't give me the code. The ...

wayneb64 by Community Member
  • 3304 Views
  • 20 replies
  • 2 kudos

Is my thermostat wiring compatible?

I want to replace my White Rodgers thermostat with the Nest Thermostat. I was told to upload a picture. Attached is a picture of the wiring, please let me know if it's possible! Thank you

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geckoswan by Community Member
  • 1927 Views
  • 8 replies
  • 0 kudos

Nest Thermostat Compatibility

Hello! I am looking to replace a Honeywell digital thermostat with a Nest. It would control an A/C with Heat Pump and a natural gas furnace (Emergency). I only have three wires in use and a green which is not connected. Any idea if this will work for...

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Mps77 by Community Member
  • 470 Views
  • 4 replies
  • 1 kudos

No power nest thermostat

Nest E stopped working and now only has a flashing green light. All restart options failed.My Nest E suddenly stopped working two days ago in the middle of the day and now just shows a powerless screen and the green blinking light. In the IOS App, it...

VeganJme by Community Member
  • 670 Views
  • 4 replies
  • 0 kudos

Nest Thermostat E won't stay charged and won't connect to app

I've had a Nest Thermostat E for just over 1 year and have started to have some issues with it holding a charge. When I charge it via micro usb, the charge only lasts for about 24 hours after I replace it on its base. I tried to troubleshoot using a ...

elias_pie by Community Member
  • 895 Views
  • 8 replies
  • 1 kudos

Thermostat entray key

How can I locate the Entry key for my Nest Thermostat? Any help is greatly appreciated. thxs

Rkat5 by Community Member
  • 605 Views
  • 5 replies
  • 0 kudos

Faulty Google Nest Heat Link

HelloI have a fault with my heat link. My boiler is working fine but the white box has no light and doesn’t respond to any reset instructions. The system was installed at in Jan 2020.I had a plumber look at it today and he confirmed that the white bo...

ERB77 by Community Member
  • 2409 Views
  • 14 replies
  • 1 kudos
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