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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17298 Views
  • 0 replies
  • 6 kudos

Unable to add managers to nest learning thermostat

We have a nest learning thermostat and have tried to add multiple managers to the account so they have access to make changes. We were able to add them in google home but they don’t show up in the nest app and can’t access the nest from their phones....

CBeieio by • Community Member
  • 294 Views
  • 0 replies
  • 0 kudos

Compressor protection in defrost mode

With dual fuel application, When defrost is initiated and the gas furnace is energized,the heat pump is operating without the Condenser fan motor running because it is in defrost mode causing major damage to the compressor?

Heating issues

Heating was working yesterday evening, but suddenly stopped working since early morning today even though Nest dial glowing orange. I have been using for several years and house is 15 years old. Any suggestions for anyone? Please help.

Nest battery charging

How do you know when the nest thermostat is fully charged while charging with a usb cable?

STM by • Community Member
  • 809 Views
  • 4 replies
  • 0 kudos

Strange temp changes

one of my nests has decided that it needs to be 80 degrees at 6am. Every day. It’s ignoring the schedule, but only at 6am. The other nest is behaving normally. Any ideas?

Toohot by • Community Member
  • 681 Views
  • 4 replies
  • 0 kudos

Wifi connection issue to thermostat

I have tried everything and my thermostat still won’t find my wifi network. It used to find it and then just stopped and won’t reconnect. I’m out of ideas to try to fix it.

Sld by • Community Member
  • 2272 Views
  • 13 replies
  • 0 kudos

Heating not linking with thermostat schedule

Hi there - please could we have some advise. We have two thermostats in the house one for upstairs and one for downstairs, and one heatlink in the kitchen next to the boiler. Neither of the thermostats seem to be controlling the heating - it is curre...

Please reattach

After a couple hours trying to troubleshoot with support the dreaded ‘Please remove thethermostat from itsbase, then reattach it.’ endless message loop , the answer was well guess your base failed (again, 3rd one) but you are out of warranty so here ...

Bushi by • Community Member
  • 541 Views
  • 2 replies
  • 0 kudos
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