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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21805 Views
  • 0 replies
  • 6 kudos

Bad sensor? (Temperature sensor offline and temp is off 30 degrees)

My nest temperature sensor went offline. I replaced the battery, removed the sensor from the app, and added it back. When I try to reconnect the sensor, a message keeps appearing saying “The app had trouble connecting to the Nest service. Try again”....

jmor90 by • Community Member
  • 693 Views
  • 3 replies
  • 0 kudos

Family member in my Home Account

I just got the Google Nest thermostat, everything works fine from my phone but when I try to include a family member to my home account the person receives the mail notification and when when accepted it shows a message “Cannot join family”Please hel...

Hugo001 by • Community Member
  • 1138 Views
  • 6 replies
  • 1 kudos

Nest summer rewards

If I participate in summer rewards and I’ve already got my AC set to a pretty warm temperature in order to save energy and money, will the program still push me up to 4 degrees higher? Is there a limit to how high the program can push your temperatur...

Daksull by • Community Member
  • 617 Views
  • 3 replies
  • 1 kudos

Nest Thermostat Hot Water

Hi, my Next Thermostat hot water schedule will not let me put my hot water on for less than 30mins at a time?? I only need it on for 15mins to heat the water. 30mins is double the time I need it on for. When I try enter 15mins it rounds it up to 30mi...

Jimcorny by • Community Member
  • 1287 Views
  • 8 replies
  • 0 kudos

Lock/pin feature please!!

The new 2020 Nest Thermostat only works with the Google Home app and is missing a major feature available on the nest app -- a Lock feature! Is this option coming to the Home app? It's absolute must need for a smart thermostat

Rose137 by • Community Member
  • 586 Views
  • 3 replies
  • 1 kudos

Nest Learning Thermostat

The Nest app provides usage only for past 10-days. How about giving users monthly and yearly data? Google alredy has this data! This improvement would allow Nest users to accurately determine whether alternative heating and cooling systems may be mor...

pweiser by • Community Member
  • 748 Views
  • 2 replies
  • 1 kudos

Nest 3ed gen doesn't see any Wi-Fi networks

I have had the thermostat working with no issues for a while. About three weeks ago it disconnected from the nest and home app. Since then I have tried restarting first, with no luck, entering the SSID and WPA Key manually, and then resetting, It doe...

WDF by • Community Member
  • 596 Views
  • 3 replies
  • 1 kudos
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