cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22080 Views
  • 0 replies
  • 6 kudos

Nest app

Does the Nest app still work or do I need to download another?

Chas76 by Community Member
  • 614 Views
  • 3 replies
  • 0 kudos

No hot water

Hi I have had the Nest for 4-5 years been fine but the last 2 weeks I am having trouble with hot water it isn't working the schedule is all set and has been for ages even after the app saying the water is on 3 hours still no hot water anyone got any ...

Johnny73 by Community Member
  • 666 Views
  • 3 replies
  • 0 kudos

Reset Nest by removing battery and replacing it.

Now the unit only displays "continue setup with Google home. I can't find it with Google home. No internet connection to my WiFi server evidently which is why I reset it in the first place.Now what? Use it as a door stop?

heat link

Error H71 Heat Link unresponsive since Saturday no heating help we are all freezing cannot get any answers from nest support

sue1ken by Community Member
  • 555 Views
  • 3 replies
  • 0 kudos

Report

I installed my thermostat on 2/2/22 but have not yet received an email usage report. In order to get a rebate, I need to submit that so wondering if I can push for a report to be emailed to me now or when those are normally generated?

RFlagg by Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

Bad sensor? (Temperature sensor offline and temp is off 30 degrees)

My nest temperature sensor went offline. I replaced the battery, removed the sensor from the app, and added it back. When I try to reconnect the sensor, a message keeps appearing saying “The app had trouble connecting to the Nest service. Try again”....

jmor90 by Community Member
  • 700 Views
  • 3 replies
  • 0 kudos

Family member in my Home Account

I just got the Google Nest thermostat, everything works fine from my phone but when I try to include a family member to my home account the person receives the mail notification and when when accepted it shows a message “Cannot join family”Please hel...

Hugo001 by Community Member
  • 1141 Views
  • 6 replies
  • 1 kudos

Nest summer rewards

If I participate in summer rewards and I’ve already got my AC set to a pretty warm temperature in order to save energy and money, will the program still push me up to 4 degrees higher? Is there a limit to how high the program can push your temperatur...

Daksull by Community Member
  • 622 Views
  • 3 replies
  • 1 kudos
to vote