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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Wiring

6 wire connections. Hooked up blows heat instead of cold when on cool mode.

Jeo by Community Member
  • 785 Views
  • 4 replies
  • 0 kudos

Resolved! Nest firing off the cooler even on heat mode

Just installed the Nest thermostat. On testing heater mode, it is starts the air conditioner.On cool mode as well, it starts the air conditioner, which is fine. Please help.

nimishsn by Community Member
  • 851 Views
  • 3 replies
  • 0 kudos

Update loop

Anyone know how to stop the Nest thermostat from the update loop? it’s been 2 days now, I read somewhere to unplug the device for a short period then reconnect. I left mine off for about 6 hours but still no change. Kevin

KevNoo by Community Member
  • 673 Views
  • 3 replies
  • 0 kudos

AC/Heat keeps going off and on before desired temperature is reached??

AC/Heat keeps going off and on before desired temperature is reached?? Then it counts down from 2 minutes before it turns back on…only stays on about 1 minutes and continually repeats this cycle. Had to turn heat to emergency heat to get it to stay o...

KR1 by Community Member
  • 761 Views
  • 4 replies
  • 0 kudos

Resolved! Nest wiring

Is this setup compatible with Nest E? And how would wiring work? Do I really have turn off breaker ?

Ces3200 by Community Member
  • 1745 Views
  • 9 replies
  • 0 kudos

Resolved! H72 - Heat Link Died

My heatlink has completely died today. I boosted the hot water this morning but now the heatlink is completely off. The Nest itself shows an H72 error. I've checked the fuse of the 240v power supply, with no issue. I've also checked the main fuse box...

Torpisoul by Community Member
  • 2774 Views
  • 12 replies
  • 0 kudos

Resolved! Nest learning thermostat with the yellow bubble

My late husband set up our nest thermostat and I do not know what the account is and I’m trying to put it on my phone but I can because it already says it’s connected to the account how can I could disconnect his account and connect my account

Snarine74 by Community Member
  • 1537 Views
  • 8 replies
  • 0 kudos

Best thermostat

My thermostat shows that the air is on, but it will not turn my ac on at all. I have changed the batteries, I have double checked the wiring, and I have even done a reset…it still won’t turn my air on. What am I missing?

Preuss by Community Member
  • 1629 Views
  • 6 replies
  • 0 kudos

Nest App not synced to the thermostat

My app shows the target temp is 65 on Heat mode, the current temp is 74 in the house; and the heat is on stage 2. At the thermostat all of the readings say the same but that the heat is not on. I’ve also confirmed that the heat is not really on.

Chappy17 by Community Member
  • 1007 Views
  • 5 replies
  • 0 kudos

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There is a (•) symbol showing. What does it mean? 

All315 by Community Member
  • 739 Views
  • 3 replies
  • 1 kudos
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