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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat blinking red will not let me charge off the base

My thermostat has had a red blinking light. It will not turn on and periodically it gives me a message that I have low battery and my date and time needs to be reset. When I try to do that, it just goes black. Last week I wasn't able to connect to WI...

sgalnh by Community Member
  • 1192 Views
  • 7 replies
  • 0 kudos

on/off

How do I turn it off for a few days when I don't need it, and then back on when I do

Pete5 by Community Member
  • 542 Views
  • 3 replies
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Heat link

Heating been working great for 18 months . Today heat link not working/ connecting, no lights on link and showing H71 error..No issue with power supply......???Nick

Nick12 by Community Member
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Forgot lock pin

Just installed a new router, forgot the pin and I can't access it on the app because it's offline.

Temperature differences: Actual vs. Scheduled

I just installed a Nest Thermostat, and the actual temp is often 4 or 5 degrees lower than what i have schedule in the Nest thermostat. I know the thermostat is working some of the time, as the room is at target temperature periodically. Any suggesti...

new Nest Connection - wire question

We are connecting a new Nest Thermostat and transitioning from a Honeywell Pro T6 thermostat. We had 7 wires on the Honeywell. On the Honeywell system, they are labelled as follows: Yellow wire plugged into Y, Green wire plugged into G, Blue wire plu...

KLunsford by Community Member
  • 620 Views
  • 3 replies
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Nest - heat link

Hi I’ve had a nest installed and using it for around 6 months - all been great , However this morning I’ve had an error message H71 Heat link failure to connect thermostats to the heat link. it appears the heat link has a problem as there are no ligh...

Neilp9 by Community Member
  • 640 Views
  • 3 replies
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OEM Nest Tstat Missing parts from factory...

Ordered by Google store. Upon arrival quick visual checked as Not molested. Yesterday installing the new Device i was Dumbfounded when there was no Base plate included in my OEM Package. Either the line skipped a beat or more advanced beans teleporte...

Sdmf858 by Community Member
  • 602 Views
  • 3 replies
  • 0 kudos
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