Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Resolved! Another W5 connection error

Nest was working fine last winter but now showing a W5 error even after a reset. Running software version 5.9.4-5 but won't update because no wifi. Does not pick up a network when scanning. I read somewhere this is terminal and requires a replacement...

Nest Heatlink only delivering hot water with manual selection.

Hi - hope someone can help.In UK. 3rd Gen Nest Thermostat driving central heating (radiators) and hot water. Oil fired boiler. No problems until last week when hot water suddenly started misbehaving. Nothing changed in system.Heating working perfectl...

Nest thermostat turns off before reaching set tempature

Hello, My nest has a very short heat cycle. When I turn on the heat it will run for about 30 seconds to 2 minutes and then turn off. It doesn't reach the temperature it's set to. I have taken off the face and manually tied the red and white wires tog...

Google Home app does nothing after scanning Nest Thermostat QR code

Details:Google Home app is latest version (no update available)I'm on an iPhone 13 pro running 15.0.1Nest Thermostat was updated to latest software yesterday (6.2-22) Steps being taken:Open app on iPhone Click + sign at top leftSelect 'Set up device'...

Heating issue with Model 1.4

Hi there,I installed my Nest thermostats last February (not sure the model -- basic model with no color screen). They worked flawlessly all winter, even with no c-wire for power. When the furnace was not being used as much, I was getting the low powe...

Nest 3rd Gen Thermostat Heat Link Dead

Hi all,I'm from the UK and have a 3rd Gen Nest Thermostat. The heat link appears to have died after being installed for 15 months. We've confirmed there's 230v mains to the input but there are no lights on the heat link. I've tried factory resetting ...