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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Resolved! Nest App shows thermostat as offline, but the actual Nest is online and can be see by other apps

Hi,I’m having some issues with the Nest App (iOS) and my 2nd gen Nest Learning Thermostat. The device is working fine and is saying it’s online, but the app is unable to connect to the device and is showing it as offline. If I reset the Wi-Fi on the ...

fan setting

When i first connected my nest E,The fan only option worked. After a year it stopped working. I disconnected and reconnected my nest ,but no difference. Then one day it started working again . It worked for 2 days and stopped again. Does anyone have ...

I hate nest

I can't tell you how much I regret this purchase. I can't get this stupid thing to work. It's always resetting, staying at 78 degrees. how to set and stay at one temperature???

Jimdurning by Community Member
  • 1331 Views
  • 3 replies
  • 4 kudos

App says not compatible- true or not true?

The app is saying my thermostat isn’t compatible. I feel like it’s incorrect. I have W2, G, W, B, Y, R with a jumper to RC. I can’t add a photo or I would…any insight would be helpful! If it is compatible, which wire would be the C wire?

Compatibility

Can someone confirm if my wiring is compatible with the nest learning thermostat?  Thanks!

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tnguyenc by Community Member
  • 328 Views
  • 2 replies
  • 0 kudos

C

My air is not connected 

Sunkyss by Community Member
  • 337 Views
  • 2 replies
  • 0 kudos

E24 error. Heats for a few minutes then give error.

I have had this problem for some time. I turn on the heat and after about 3-5 minutes, the heating cycles off and gives me the "E24: No power to Rh wire." error. After a few more minutes, the furnace gets power back and starts up again, but then I ge...

Nest - 1.jpeg Nest - 1 (1).jpeg
JTC3PO by Community Member
  • 3456 Views
  • 4 replies
  • 0 kudos

Nest E, heat will not stop

I have a Nest E.As soon as I connect the 2 wires the heat turns on and stay's always on, After I put the Nest and configure it, it's still would not turn the heat off.

jeromeans by Community Member
  • 324 Views
  • 2 replies
  • 0 kudos
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