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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23871 Views
  • 0 replies
  • 8 kudos

Holding features oom the g00glle home app

Last night our heat went off, one the new installed model 1.xxxx nest thermostat. Found hold features, and became confused.. It displayed a time that it stopped heating.. I want no. set time.. I want continuous heat. I do not want the heat to shut of...

RJPearson by Community Member
  • 621 Views
  • 2 replies
  • 0 kudos

temporary setting

I have my Nest Thermostat set up on a daily schedule. However when my wife cleans the house she wants the temperature turned way down. On my old thermostat I could turn down the temp and put on hold until we wanted it set back to normal. Then we woul...

DandD by Community Member
  • 1220 Views
  • 3 replies
  • 0 kudos

Resolved! No hot water

I had to replace my Nest Thermostat recently and now my hot water is showing as not connected.How do I get it working again?

ShazatLeic by Community Member
  • 1062 Views
  • 3 replies
  • 0 kudos

Nest Heat Link

Afternoon everyone!My Nest Heat Link doesn’t appear to be able to turn the HEATING on remotely or follow the presets.I can do it by pressing the Heat Link button, but it will not work using either the thermostat or the app.It does however turn the WA...

Chico by Community Member
  • 688 Views
  • 3 replies
  • 0 kudos

Which Nest thermostat compatible with infrared heaters?

We have five fairly ancient infrared heaters in our village hall (for now!) running at a total of 7.5kW. A connector currently enables a wired-in thermostat to operate them, but it does not have the granular programming capabilities we need. A Nest t...

Alison999 by Community Member
  • 2804 Views
  • 7 replies
  • 0 kudos

Nest not switching to eco when away

The Nest thermostat doesnt switch to eco when it is in away mode even though it is set up to that. Why? How does one fix it.

adam4 by Community Member
  • 624 Views
  • 2 replies
  • 1 kudos

Nest thermostat E white screen

Support # 8-906000031970 picture included below!Called today to try and get support or help for this. After an update, it just stopped working. It only has this white screen. Support determined that it is "broken". Support suggested I try to contact ...

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AGeehunley by Community Member
  • 1682 Views
  • 7 replies
  • 2 kudos

Heat Pump with AUX, Fuel Oil Heat, 2 nests.

I have one Nest hooked up to a TRANE HeatPump with AUX heating unit in the attic. I have another Nest hooked up to a fuel oil heating system in the crawl space under the house. The thermostats are located in the same location a few inches apart from ...

cwbywy by Community Member
  • 3423 Views
  • 13 replies
  • 0 kudos

Heat link defect

Heat link defect sudden death. No lights, completely unresponsive. Thersmostat shows H72 fault. Ran all checks. Power supply still good and uninterrupted. Please support we are getting really cold

Lutz by Community Member
  • 1630 Views
  • 8 replies
  • 1 kudos

Next Heat Link broken

Hi All,I installed the Nest learning thermostat a couple of years ago and already required a replacement thermostat last year. The Heat Link unit (the base unit next to the boiler) has now failed, which is really disappointing as it’s not that old, a...

SPJ1973 by Community Member
  • 680 Views
  • 3 replies
  • 0 kudos
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