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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22024 Views
  • 0 replies
  • 6 kudos

Nest heatlink has lost power

Hi, My zone 1 heatlink has just lost power. Zone 2 heatlink still working. I've tried turning off fused spur supplying boiler, left for a few minutes and turned back on but nothing happens to the zone 1 heatlink. The thermostat has now gone dead aswe...

mryan1983 by • Community Member
  • 604 Views
  • 2 replies
  • 0 kudos

Google Home on Andriod and IOS wont move devices to a room

Hi wonder if there's any advise out there, I currently have Hive linked to my Google home with 17 devices , when i go on the Google home app , it shows all the devices but all off line? also can not move them to a specified room. The Hive app is runn...

Spen by • Community Member
  • 804 Views
  • 4 replies
  • 0 kudos

New Nest E thermostat won’t turn on

I’ve just bought a Nest E system from a friend. It is brand new and still sealed. im going through the set up but on plugging the thermostat USB lead into the socket the unit isn’t illuminating and the set up process in the app can’t find the thermos...

Ashtons99 by • Community Member
  • 716 Views
  • 2 replies
  • 0 kudos

Transfer Ownership of Nest Thermostat to A new user

My house has quite a few Nest Thermostats, and they are all under the account of my twin, who has unfortunately passed away. I took one off his account, and got it into my account, but it is a long process to make that happen given factory resets, et...

jlinck by • Community Member
  • 2087 Views
  • 5 replies
  • 0 kudos

Nest thermostate won't heat at night

Hi,I have used my thermostat for more than3 years, it always works well. But 3 days ago, it cannot heat up at nighttime. It still shows very normal, showing heating, no error code on the display, but the air blowing out is not warm, I set it as 62F, ...

Erick01 by • Community Member
  • 2250 Views
  • 5 replies
  • 1 kudos

Old Mistral oil boiler! Configuration question

Hi everyoneI've just had someone in to fit my Nest to an old Mistral oil boiler. It's working (sort of) but not in the way I expected.The boiler is very basic, with an on/off switch for the heating pump and an on/off switch for the water. However, du...

I was informed that my HVAC wiring is incompatible with NEST...

My neighbors in my condo building have the same system and they have NEST installed. Before I get an expert, or pull one of their thermostats off, does anyone have a quick answer? My wires are labeled G Y W RH B O RC (Which is connected by a jumper f...

mattinRI by • Community Member
  • 407 Views
  • 1 replies
  • 0 kudos

Take long time to heat up

I have 2 zones in my house. I just installed yesterday two of nest learning thermostat ( one in each zone). One of them working properly and got the required temperature in very short time but the other one takes a very long time ( more than 10 hours...

Unexplained HW switching

My nest thermostat and app control both CH and HW. I do not use the automatic ‘away’ detection feature. When I go away I use the app to switch the CH to eco and turn the HW off. Before I return I switch the CH back to its normal schedule and temperat...

JohnAbram by • Community Member
  • 400 Views
  • 1 replies
  • 0 kudos

In search of assistance

How can I get someone to add a c wire to my thermostat? I’ve researched and it seems my system is draining the thermostat battery.

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