Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Connecting to Wi-Fi

Trying to connect to Wi-Fi with a new thermostat. The thermostat is not located at our primary home. Set up in the app tells me I need to be close to my doorbell camera in order to finish set up, but that is in a different city. When trying to comple...

app does not allow entry of last four digits of serial #

Start app does not accept or even recognize "last four digits" entry in Home setup app !!!!!!!!!

Heat Link stopped working

I have 230V going in to the heat link, but no lights. I have tried the 30 second reset.

How do I log a complaint with nest?

I had a nest system installed by the house builders. I moved in my house in May 2019 and since that time every so often the thermostat would stop working and go offline. Flashing green or red. Each time I have followed the troubleshooting system whic...

Nest thermostat e stuck at first screen

Hi all, I have two thermostat e's, one works perfectly the other I have had for under two weeks.In that time it has consistently disconnected repeatedly off WiFi (it's under a metre from the hub). I have tried everything stated by the help site and d...

low temp alert and return to normal temp alerts

when i look at my messages sometimes only the return to temp alerts show and not the low temp warning, while other times the low temps do show. am i doing something wrong or is this a bug?also sometimes the date and times show on the messages and oth...

Nest thermostat keeps thinking I left the house when I haven't

When I go upstairs to work on the computer, or down in the basement to do laundry the Nest thermostat thinks I left the house and starts shutting the furnace down. This is most upsetting. I keep going to my cell phone when I get cold to turn the ther...

Nest keeps raising temp

I have turned auto schedule and home/away assist off and have reset auto schedule to clear it. Still, randomly it jumps to 72 even if I'm not home. I am trying to use the 7 day schedule and have 65 listed from 8am to 4pm, but it jumps today it went t...

Resolved! Thermostat voltage

The voltage at the thermostat is 27.8 vac. Is this okay?

Resolved! Next Thermostat E Temperature Sensor Issues

My Nest Thermostat E has a Temperature sensor which reads the temp inside the house. The Nest thermostat heating only comes on when turned above the house temperature. This is not ideal as I will like to turn on the Thermostat at any temperature I wi...

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Selling your home along with a Nest Thermostat?

Troubleshoot setup: Nest Thermostats

Connecting to Wi-Fi

app does not allow entry of last four digits of serial #

Heat Link stopped working

How do I log a complaint with nest?

Nest thermostat e stuck at first screen

low temp alert and return to normal temp alerts

Nest thermostat keeps thinking I left the house when I haven't

Nest keeps raising temp

Resolved! Thermostat voltage

Resolved! Next Thermostat E Temperature Sensor Issues

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