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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22142 Views
  • 0 replies
  • 6 kudos

Faulty heatlink

Thermostat working (picking up movement and room temperature) but won’t connect to heat link. manual button won’t workno lights at allno issue with fuses been checked by electrician - he says unit completely dead How can I get new one, it’s approxima...

Jjmack by • Community Member
  • 754 Views
  • 3 replies
  • 0 kudos

Heating and hot water at the same time

Folks,
I am not sure if anyone has a solution to this problem or if anyone has ever wanted their heating system to behave they way I want mine to... Anyhow here goes...
We had an old oil fired boiler heating system which when ON heated the radiators ...

Gcjtaylor by • Community Member
  • 640 Views
  • 1 replies
  • 0 kudos

Thermostat not coming on

It is 3° outside extremely cold in Kansas City and my thermostat keeps going down the heat won’t come on. My thermostat is registering 68° in the house. We are freezing. The auxiliary heat has been registering all day but heat not coming on. I have t...

Home/Away by device connection instead of location

I’ve reached the end of my patience with Nest Home/Away assist and the Google Home app’s presence sensing. Neither works consistently, eliminating a large functionality of having a “smart” thermostat. I have Google Fiber and a TP-Link Deco M9 mesh sy...

Drewbacca by • Community Member
  • 689 Views
  • 2 replies
  • 0 kudos

Nest Thermostat in heat mode, after 10 mins it blows cold air

I live in San Diego so it doesn't get crazy cold here, but my heating unit started giving me issues about 4-5 years ago. It would give me heat, then blows cold air from time to time, not every time. I would have to turn it off, and back on to get hea...

TKYang79 by • Community Member
  • 2690 Views
  • 3 replies
  • 0 kudos

Lock Mode?

Does the basic Nest Thermostat have a Lock Mode? I was under the impression that all of the models had a lock mode but I can only find directions for the Nest E or Learning models. Why wasn’t this clearly stated on the packaging?

Bscherm by • Community Member
  • 933 Views
  • 3 replies
  • 0 kudos

Gen 3 Nest doesn't read power wire on a 2 wire system

I have new Gen 3 Learning Nest. My furnace is a 2 wire system - W and Rh. I installed it and it worked for 1 day. Then it did not read the Rh wire. Put the old thermostat back on, it worked fine. I stripped both wires for a better contact but it stil...

Wisky by • Community Member
  • 569 Views
  • 2 replies
  • 0 kudos
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