Google Nest Community

Have lost mobile connection to Nest thermostat after buying new phone.mostat

Nest Thermostat wiring

Have an issue with our Thermostat had the nest hub for over two years now and it won't fire ip the heating until last night was manually putting heating on and just had another look and the cable has come off. Will attempt to re wire and try again bu...

Faulty thermostat returned. No action

RMA891281############0Followed process to return faulty device. Sent via UPS. No action, no reply. It's been more than 2 weeks...!!??

Faulty Thermostat Return-No action

We'll work on your case on the other thread where I asked for more information from you.

Nest Thermostats Install Power Issue

I am trying to install 2 Nest Thermostats which only have 2-wire connections, so I purchased 2 Nest Power Connectors designed for my situation. Because I have 2 older zone units for different floors, I must use these power connectors with each of the...

Cancellation of Energy Saving Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. We keep our house cool to start with, but they are constantly bumping it down to 56 degrees. I tried the energy company's website and couldn't find any info.

Heat Link Failure

Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blow...

Google Nest

Can anyone help, when I turn the thermostat up on nest it always says “in 2 hours” or a different long time before presumably it increases or turns the heating up /on. I think it’s to do with it learning but had it now over a month and just can’t fin...

No heat

My house is freezing 略 the heat wouldn’t come on at night back in December and we would be freezing while trying to sleep. Now in January during snow and it’s freezing outside my house doesn’t have heat at all. Everyone is walking around with the sni...

Heat link not pairing with the nest after full reset

od afternoon our heat link has a yellow light on which is usually green so have switched off and left for an hour done a reset however the yellow has cone straight back on, therfore our next thermostat will not connect and webcan not control our heat...